13. Unwritten, informal code of conduct that describe how people should act in a particular situation and are considered important by most members of a group in organization. Which of the following is appropriate to represent the above. a. Constitution b. Norms c. General orders d. Organizational rules e. Code of Conduct

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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13. Unwritten, informal code of conduct that describe how people should act in a particular
situation and are considered important by most members of a group in organization. Which of
the following is appropriate to represent the above.
a. Constitution
b. Norms
c. General orders
d. Organizational rules
e. Code of Conduct
14. Evaluating how well an organization is achieving its goals and taking action to improve performance is
one of the four principal functions of management. Which of the following best describe this function?"
a. Staffing
b. Planning
c. Controlling
d. Organizing
e. Motivating
15. The ability of an organization is to re-perform other organization because it produces the desired
good or a service more effectively than they do is correctly referred to as:
a. Comparative Advantage
b. Competitive Advantage
c. Productive Advantage
d. Efficient Advantage
e. Superior Advantage
Transcribed Image Text:13. Unwritten, informal code of conduct that describe how people should act in a particular situation and are considered important by most members of a group in organization. Which of the following is appropriate to represent the above. a. Constitution b. Norms c. General orders d. Organizational rules e. Code of Conduct 14. Evaluating how well an organization is achieving its goals and taking action to improve performance is one of the four principal functions of management. Which of the following best describe this function?" a. Staffing b. Planning c. Controlling d. Organizing e. Motivating 15. The ability of an organization is to re-perform other organization because it produces the desired good or a service more effectively than they do is correctly referred to as: a. Comparative Advantage b. Competitive Advantage c. Productive Advantage d. Efficient Advantage e. Superior Advantage
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