Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 10, Problem 14DRQ
Summary Introduction

To determine: The two basic assumptions that must be satisfied to use a process capability index.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

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Explain what are two basic assumptions must be satisfied in order to use a process capability index ?
What is it important to prove that a process is proven capable before developing statistical control limit ?
A sigma process with a 1.5 sigma shift in its mean has a process capability index of 1.2. Find the process performance index. a) 0.5 b) 0.7 c) 1.2 d) 3.6 (Dont hand writing solution)
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