Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 10, Problem 3TS
Summary Introduction
To name: The several ways in which technology has had an impact on quality control.
Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.
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Chapter 10 Solutions
Operations Management
Ch. 10.2 - A potato chip is a delicate thing Fragile A pound...Ch. 10.2 - A potato chip is a delicate thing Fragile A pound...Ch. 10.5 - It's estimated that more than 7 000 hospital...Ch. 10.5 - It's estimated that more than 7 000 hospital...Ch. 10 - Prob. 1DRQCh. 10 - Prob. 2DRQCh. 10 - Prob. 3DRQCh. 10 - Prob. 4DRQCh. 10 - Prob. 5DRQCh. 10 - Prob. 6DRQ
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- What are the benefits of quality control?arrow_forwardName the 11 means of establishing quality assurance?arrow_forward2. Briefly describe the eight dimensions of quality (Garvin, 1987).Select a particular product or service and discuss how some of these dimensions might apply to the impact of quality on a customer.arrow_forward
- San Angelo Manufacturing Company was concerned about a growing number of defective units being produced. At one time, the company had the percentage of defective units down to less than five per thousand, but recently rates of defects have been near, or even above, 1%. The company decided to graph its defects for the last 8 weeks (40 working days), beginning Monday, September 1 through Friday, October 24. The graph is as attached Identify two important trends evident in the quality-control chart. What might management of San Angelo do to deal with each trend?arrow_forwardIn quality control, what does competency mean competence mean?arrow_forwarda. Which of the following items are within tolerance?b. What is the percent accuracy by item?arrow_forward
- Computer upgrade times (in minutes) are being evaluated. Samples of five observations each have been taken, and the results are as listed. Using factors from Table 10.3, determine upper and lower control limits for mean and range charts, and decide if the process is in control. SAMPLE 1 2 3 4 5 6 79.2 80.5 79.6 78.9 80.5 79.7 78.8 78.7 79.6 79.4 79.6 80.6 80.0 81.0 80.4 79.7 80.4 80.5 78.4 80.4 80.3 79.4 80.8 80.0 81.0 80.1 80.8 80.6 78.8 81.1arrow_forwardList the steps in the control process?arrow_forwardWhat is a concrete example where lack of proper quality control led to negative consequences (not an ethical scandal) and explain what should have been done.arrow_forward
- Why are Deming's 14 points important to quality management?arrow_forwardQuality Engineering question What is Statistical Process Control? With what purpose is it used for? Please explain breifly with an example. Please answer in your own words.arrow_forward7. List five possible approaches to treatment for quality issues as per a risk management approach.arrow_forward
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