OPERATIONS MANAGEMENT W/ CNCT+
OPERATIONS MANAGEMENT W/ CNCT+
12th Edition
ISBN: 9781259574931
Author: Stevenson
Publisher: MCG CUSTOM
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Chapter 10, Problem 15DRQ
Summary Introduction

To determine: The importance of promoting and maintaining ethical behavior by managers while dealing with quality issues and does it vary depending on the product or service.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

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How important is it for managers to maintain and promote ethical behavior in dealing with qualityissues? Does your answer depend on the product or service involved?
What are the underlying causes of the quality problems in a company? What action is being taken by management to overcome these problems, and is this sufficient to create lasting improvements?
Who needs to be involved in setting quality standards?  Explain why they are involved.
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