Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 11, Problem 11.6AAC
Summary Introduction
To think critically about:
How to receive and provide constructive criticism in the workplace?
Introduction:
Criticism is unavoidable in the workplace when providing feedback and assessing team members. However, certain individuals, managers and supervisors does not know the way of providing criticisms constructively. Therefore, the team members and employees end up disappointed and hurt.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
As a new manager, one of your initial challenges involves motivating a new employee who has good credentials but clashes with other team members. Your mentor, Warren, provides helpful guidance and suggestions such as investigating the Myers-Briggs website. Analyze the origins of conflict, especially in the organizational setting, and describe how to address conflict constructively. Summarize the manager’s critical role in employee communication.
How to respond to this in 100 words?
Conflicts wouldn't exist in an ideal workplace, but as everyone who has worked in an office knows, that isn't always the case (Patterson, 2022). When teams are cohesive despite having a diverse range of personalities and work styles, it can be a fantastic experience; but, if organizations are not aligned, it can lead to friction, which can result in misunderstandings, personality conflicts, and poor communication (Patterson, 2022). Furthermore, communicating with coworkers remotely has opened up new channels of communication that sometimes call for diplomatic navigation (Patterson, 2022).
According to the web article, “The employer must establish and carry out workplace conflict policies and procedures as well as to design and oversee conflict-resolution initiatives. This obligation is based on creating an environment at work that strives to minimize conflict among coworkers. If an HR manager becomes aware of employees having disagreements, it is…
Brad was a department manager who was usually a push-over in meetings. When a regional manager position came open, Tom knew Brad wanted the position but would back down if someone else wanted the job. Tom did not really want the job but decided to apply for the position so Brad would back down. In this case, Brad should use the ________ resolution style.
Multiple Choice
avoiding
competing
compromise
collaboration
accommodating
Chapter 11 Solutions
Essentials of Business Communication (MindTap Course List)
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, subject and related others by exploring similar questions and additional content below.Similar questions
- How do I respond to this in 100 words? Effective management of any sized team requires a specific set of skills that go well beyond the skills you might have developed as an individual contributor in an organization (Miranda 2023). More than evaluating employees and meeting project deadlines, your job as a manager is to motivate employees to do their best work and inspire them to get invested in the company’s success. Understanding and adapting your management styles is key to effective leadership (Miranda 2023). However, I believe there is a distinction between being a manager and a leader and a clear difference between managerial leadership and transformative leadership. Managers and leaders are two very different types of people (Zalenik 2004). Managers’ goals arise out of necessities rather than desires; they excel at defusing conflicts between individuals or departments, placating all sides while ensuring that an organization’s day-to-day business gets done. Leaders, on the…arrow_forwardEach student was responsible for developing a set of interviews or dialogue points to provide for the leader prior to their virtual meeting and/or phone conversation. Each student should set up a minimum of three meetings, one of which can be, with the leader’s permission ask questions about their leadership at work, in the community, and or family. The analysis should include the leaders: • Leadership philosophy • Vision and goals for the organization • Conflict management techniques and suggestions • Methods for establishing and building trust • Methods for empowering others.arrow_forwardAli is an efficient and reliable member of an oil company team who is going through a serious depression due to his son's current health condition. He would like to take leave to travel with his son for treatment. He tries to explain to his leader about his personal issues, but he receives negative response. The team leader fails to understand Ali's feelings and needs because he hasn't engaged in...... listening. A. Content b.Empathic c.Critical d.Selectivearrow_forward
- 1) What made the criticism painful? What goal do you think the critic had in mind? How did you feel and respond? b) How could the critic have improved his or her delivery? How does the delivery technique affect the way a recipient responds to criticism? 2. What are the advantages and disadvantages of working in a team? What are solutions to the challenges of working in a team? Recal a positive and negative team experience. What could have been done differently?arrow_forwardConflicts wouldn't exist in an ideal workplace, but as everyone who has worked in an office knows, that isn't always the case (Patterson, 2022). When teams are cohesive despite having a diverse range of personalities and work styles, it can be a fantastic experience; but, if organizations are not aligned, it can lead to friction, which can result in misunderstandings, personality conflicts, and poor communication (Patterson, 2022). Furthermore, communicating with coworkers remotely has opened up new channels of communication that sometimes call for diplomatic navigation (Patterson, 2022). According to the web article, “The employer must establish and carry out workplace conflict policies and procedures as well as to design and oversee conflict-resolution initiatives. This obligation is based on creating an environment at work that strives to minimize conflict among coworkers. If an HR manager becomes aware of employees having disagreements, it is their responsibility to attempt to…arrow_forwardWhich of the following statements is a known fact rather than an inference, information that can be gathered from the situation, or an assumption, a position taken without any proof? Kaijusoft's all-male leadership team is a direct result of entrenched sexism in their organization. Kaijusoft's culture of sexism has directly impacted their business prospects. Kaijusoft's all-male leadership team is likely less aware of issues of sexism within their organization.arrow_forward
- Mr. Ahmed is an experienced manager but he is not very highly qualified. Recently few experienced employees who are very well qualified joined as a subordinate to Mr. Ahmed. Thus, Mr. Ahmed got worried that one of these subordinates may become his superior in future. Therefore, he was now sending only few communication to these employees and important communication he was not informing them. What type of communication barrier developed in this situation? a. Lack of incentive b. Lack of confidence in subordinates c. Fear of challenge to authority d. Nurturing of typical attitudearrow_forwardRead the case and answer the questions that follow. Tina, Jack, and Jade were just about to deliver a presentation together. Tina said, “Remember to emphasize our need for a larger budget.” Jack replied, “No, I think we need to emphasize our need for another member on the team.” Jade said, “I think you’re both saying the same thing, right?” Their boss, Cyndi, summoned them to the front of the room to start the presentation. Cyndi sat with several senior executives. She was embarrassed that the team didn’t appear professional. Tina was wearing a sharp-looking suit, but Jack and Jade were each dressed in jeans and a T-shirt. Tina started the presentation with some analysis of their sales performance over the past year. She sat down without saying anything about Jade’s portion of the presentation. Then, Jade spoke about ideas for a new product line. Next, Jack talked about some of their needs for next year’s budget. About halfway through his portion of the presentation, he discussed…arrow_forward
arrow_back_ios
arrow_forward_ios
Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub