Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 11, Problem 11.9AAC
Summary Introduction
To determine: The procedure of keeping a voice mail in a professional manner.
Introduction: Voice mail messages are effective as long as they are professional and allow the listener to respond easily.
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The Lumen Learning resource discusses how email and other web-based forms of communication and reduced memo use in workplaces. Consider your own workplace (or a similar setting such as an organization/club/team, etc.) you belong to or are involved with, and discuss whether your own experience in the communication setting you have chosen seems to prove that Lumen's claim about the "death of memos" seems valid or seems - premature, let's say.
https://courses.lumenlearning.com/wm-businesscommunicationmgrs/chapter/formatting-business-writing/
Discuss the key elements of positive and proactive communications that are missing in the below scenario and any other aspects of the situation you feel need to be corrected (and why). Also, complete any tasks within the scenario.
A. One-on-one supervisor with employeesYour peer (a first-line supervisor at a major retail store) is conducting a performance evaluation of a subordinate in the break room, where numerous other employees are eating lunch. Your peer is raising their voice and noticeably frustrated with the employee. The employee is attempting to defend their position but it is obvious your peer will not let them get a word in edge-wise. You notice numerous other employees shaking their heads. You decide to approach your peer (also a friend) and address what you saw. What do you say?
B.
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Essentials of Business Communication (MindTap Course List)
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