Organizational Behavior
OER 2019 Edition
ISBN: 9781947172715
Author: OpenStax
Publisher: OpenStax College
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Textbook Question
Chapter 11, Problem 4CTQ
What processes or structures should Facebook establish to make sure it does not encounter these issues again?
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Chapter 11 Solutions
Organizational Behavior
Ch. 11.1 - Describe the communication process.Ch. 11.1 - Why is feedback a critical part of the...Ch. 11.1 - What are some things that managers can do to...Ch. 11.2 - What are the three major types of communication?Ch. 11.2 - How can you manage the inflow of electronic...Ch. 11.2 - What are the major influences on organizational...Ch. 11.3 - What are the major roles that managers play in...Ch. 11.3 - Why are negotiations often brought in to...Ch. 11.4 - How are corporate reputations affected by the...Ch. 11.4 - Why is corporate reputation important?
Ch. 11.5 - What are the four components of communication...Ch. 11.5 - Why is it Important to understand your limitations...Ch. 11.5 - Why should managers always strive to improve their...Ch. 11 - Describe the communication process.Ch. 11 - Why is feedback a critical part of the...Ch. 11 - What are some things that managers can do to...Ch. 11 - Compare and contrast the three primary forms of...Ch. 11 - Describe the various individual communication...Ch. 11 - How can managers better manage their effectiveness...Ch. 11 - Which communication roles are most important in...Ch. 11 - Identify barriers to effective communication.Ch. 11 - How can barriers to effective communication be...Ch. 11 - How should Facebook respond to the 2014 research...Ch. 11 - Should the company promise to never again conduct...Ch. 11 - How can Facebook balance the concerns of its users...Ch. 11 - What processes or structures should Facebook...Ch. 11 - Respond in writing to the issues presented in this...
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- Choose a company/organization with an established social media presence. Peruse the platform you are examining, then answer the following questions: a-Name the company/organization as well as the industry in which it operates- for example, McDonald’s: fast food (if it operates in more than one industry, simply note the one you are discussing for this assignment), as well as which one of their social media platforms you are examining (i.e. Instagram, Facebook, Tik Tok, etc.) and how many “followers” they have. b-Which stakeholders do they address in their social media posts (ex. customers, employees, investors, representatives of the environment, etc.)? Do they engage these stakeholders directly or indirectly (ex. do they answer comments, repost stakeholders’ posts, etc.)? Give examples and be descriptive. c-What mediums do they use to communicate (ex: text/written words, still photos, videos, memes, etc.) on this social media platform? Which of these do they utilize best in your…arrow_forwardYou are to focus on the use of Social Media on a business of Zara. The focus will be on how Social Media enhances the sales of Zara this business : 1 A decent website of the business .2 A clear description of their products and services •3 How does Social Media help this business reach their target customers ? Project Written Contents : 4 Identify the products of Zara 5 services of Zara 6.1 Who are Zara's customers ?6.2 What Zara's customers like ?6.3 What Zara's customers needs ? 6.4 Analyze Zara target market . 7 what's the size and growth of the market ZARA .Environmental Forces : 8 describe any of the social , economic , technological , competitive , and regulatory trends that may be appropriate to the performance of this business , both currently and in the future ,9 write the SWOT analysis of Zara 10 Specify and describe the marketing mix element ( the 4 Ps ) of this business in Zara Platforms of Social Media11 Describe all the types of Social Marketing platforms available…arrow_forwardGo to The Wall Street Journal using the link in the course menu and find an article about a crisis that occurred at an organization in the last year. The organization could be in any sector and can be for-profit or not-for-profit. Considering the course materials for this week, respond to the following: Describe the crisis faced by the organization and post a link to the article. What communication tactics did the organization use to address the crisis? Refer to both Jack's and Warren's guidance for dealing with crises. To what extent was the organization's crisis communication plan effective? If you were a senior leader in the organization, would you have responded differently? Explain. This week and next, continue to research this crisis as you prepare for Assignment 2. Post your initial response by Wednesday, midnight of your time zone, and reply to at least 2 of your classmates' initial posts by Sunday, midnight of your time zone.arrow_forward
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