Bundle: Contemporary Marketing, Loose-Leaf Version, 17th + LMS Integrated MindTapV2.0 Contemporary Marketing, 1 term (6 months) Printed Access Card
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Chapter 11, Problem 9ALR
Summary Introduction

To discuss: The way how the firm goes in evaluating the lifetime value of the customer

The most important methods of relationship marketing program that is in business to business markets or with consumers is the life time value of consumers.

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