Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 14, Problem 11P
Summary Introduction

Interpretation:

The time duration spent in the system.

Concept Introduction:

The length of time a job spends in the system is referred to as “flow time”.

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Cubway, the sandwich shop, is run by Jim, Tim and Kim. When a customer arrives, Jim spends 5 minutes taking order from the customer. After this, Tim prepares bread and Kim prepares filling for the order. These activities are performed in parallel, and take 6 and 12 minutes respectively. Jim then assembles the bread and filling, which takes 4 minutes of his time. Finally, Tim spends 1 minutes in delivering the order and taking payment. What is maximum number of sandwiches Cubway can make per hour? (In other words, what is the capacity of the process in sandwiches per hour?)
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