EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 15, Problem 2PA
Summary Introduction
Interpretation: The firm with ISO 9000 certification needs to be identified along with benefits and results the firm might have achieved with the certification needs to be discussed.
Concept Introduction: ISO 9000 is part of a
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Using the internet, perform a search for ISO 9000. What is involved in earning this certification? Is it important to have this certification? Why or why not?
Briefly discuss ISO 9001 standards and their usefulness for the organizations
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Is ISO 9000 certification possible and why?
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- Quality management is all about delivering a product or service that meets a quality standard set by customer needs. What industry do you mostly see this in? Would you use it in your industry?arrow_forwardWhat does ISO 9000 stress?arrow_forwardEnumerate and briefly describe the ISO 9001:2008 standardsarrow_forward
- Compare and contrast ISO 9000 with QS: 14000.arrow_forwardInterview managers at a local company to identify the key business measures (financial, market, supplier, employee, process, information, innovation, etc.) for that company.What quality indicators does that company measure? What cause-and effect (interlinking) performance relationships would be of interest to the organization?arrow_forwardWhat is the ISO 9000 standard, and how does it relate to software quality management?arrow_forward
- Explain extensively the importance of ISO 9000 and ISO 14000.arrow_forwardHow can international standards like ISO 22301 be leveraged in the development and implementation of an effective continuity plan? What are the key requirements of ISO 22301 certification, and how does it benefit organizations?arrow_forwardWhat are ISO 9000 standards? Who were they set by andwhy? Can you describe other certifications based on the ISO 9000certification?arrow_forward
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