EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 15, Problem 3DQ
Summary Introduction
Interpretation: Type of defects need to be discussed that might prevail in the given organizations
Concept Introduction:A defect refers to the mistakes done by the company while making a product or providing a service and passed to the customer. Six sigma methodology can be implemented in the organizations to reduce the number of defects.
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When it comes to performance testing, what are the most typical mistakes?
Many service organizations in different sectors strive for good quality. However, very few are able to get recognized at a national level. Which of these quality recognitions is awarded by the President of the United States of America?
a. Six Sigma Black Belt
b. Malcolm Baldrige Award
c. ISO 9000 Certifcation
d. Capability Maturity Model Certification
e. Deming Prize
Case: Tesla’s Quality ChallengeOn March 31, 2016, Tesla Motors announced the release of its new Model 3 electric car. Over 276,000 people from around the world put down $1,000 reservations for the car within three days. First deliveries of the car are expected in late 2017. The innovative new car is a follow-up to the much more expensive Model S and Model X cars. Tesla delivered about 110,000 of these cars prior to the Model 3 announcement. Elon Musk, the brilliant CEO of the company, has said that he has confidence that the company can sell 500,000 cars a year by 2020. Given the interest was shown at the Model 3 announcement, some experts think this might be possible. The fledging Palo Alto, California, the automaker has struggled with ramping up manufacturing, particularly with the Model X sports utility vehicle introduced in page 3162015. The company reported that there were many sourcing changes made late in the process of planning production. Tesla tends to make items, such as the…
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Discuss and comprehend tools for detecting and correcting quality problems?arrow_forwardA manufacturing company has been inspecting units of output from a process. Each product inspected is evaluated on five criteria’s. If the unit does not meet standards for the criteria it counts as a defect for the unit. Each unit could have a few as zero defects, and as many as five. After inspecting 2,000 units, they discover 33 defects. What is the DPMO measure for this process? (Round to nearest whole number)arrow_forwardHow important is it for managers to maintain and promote ethical behavior in dealing with qualityissues? Does your answer depend on the product or service involved?arrow_forward
- Compare one of the quality awards and one of the quality certifications describing each one andshowing the differences. If an organization were going to seek both, which one should it seek first?Why?arrow_forwardWhich is NOT a goal of modern quality management? Select one: a.Building an everlasting product b.Customer satisfaction c.Continuous Improvement d.Prevention over inspectionarrow_forwardWrite a concept letter showing all the various parts and explain giving practical reasons why it important for the training institution of a company specialized in energy and engineering must have a quality assurance system or unit in place for their training programs.arrow_forward
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