EBK THE LEADERSHIP EXPERIENCE
7th Edition
ISBN: 9781337516020
Author: DAFT
Publisher: YUZU
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Question
Chapter 3, Problem 2.1CFA
Summary Introduction
Case summary:
Person A is responsible for implementation of new software of customer relationship management in State L and C of Country U. It is needed to follow up the sales of the company E.
Company sold exercise equipment to colleges and high schools and recreation centres to mid-sized businesses by a national force of 310 sales force. Company got success by way of low prices of sales. However, it has ordered a new CRM system and also installed with all possible speed to solve many problems like inquiries, reminders and daily updates to sales representatives.
Person A has four members team working in State C and L of Country U on this project. He had received several complaints about the productivity of members from his boss Person Z. He was thinking about the reasons and also fearing that this reason would ruin his future goal as a boss for the company.
To discuss: Opinions of person X on person A’s leadership approach and analyse the best approach correct for this situation.
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Students have asked these similar questions
Please answer these questions:
1. According to Harvard ManageMentor: Leading People, which of the following is a myth about leading people?
a. Leadership is about people.
b. Good leaders admit mistakes.
c. Good leaders use technology and innovation.
d. Leadership depends on personality.
2.According to Harvard ManageMentor: Leading People, an affiliative leadership style is best:
a. When the team needs a new vision or dramatic new direction.
b. When there is a team conflict, trust has been broken, or the team needs to be motivated.
c. To build consensus and get people's buy-in.
d. To motivate people who want to change or improve professionally.
3. According to Harvard ManageMentor: Difficult Interactions, if a relationship is the source of conflict, then it is a:
a. Disagreement based on personalities and work styles.
b. Disagreement over what has to be done.
c. Disagreement over how to do something.
d. Disagreement over who is in charge.
4. According to…
Identify the behaviors described in this case that were damaging to Barry Carver’s work relationships. Why would a manager behave this way? What negative consequences did these behaviors have on his peers and subordinates?
How realistic is it that Carver (or anyone) can change his own leadership skills? What kind of help might he need?
references
When Lee Keiko returned from a quick lunch, she scanned her e-mail inbox for the message she had been dreading. She found it, labeled “high priority,” among a dozen other e-mails and sank back in her chair as she mentally prepared to open it. Keiko felt a tightening in her stomach as she clicked on the message and braced herself for the assault she had grown to expect from Barry Carver, her boss at Environmental Designs International (EDI), a rapidly growing “green” company that specializes in retrofitting commercial buildings to improve their energy efficiency.
The primary clients of EDI are owners of skyscrapers who renovate their…
Answer the question comprehensively.
Read the case and answer the questions below.
Jerry did not feel like going to work today, he was feeling exhausted and fed up.
Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader.
Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members
What is/ are the problem?
Chapter 3 Solutions
EBK THE LEADERSHIP EXPERIENCE
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