OPERATIONS AND SUPPLY CHAIN MANAGEMENT
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
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Chapter 5, Problem 27P

The Waterfall Buffet in the lower level of the National Art Gallery serves food cafeteria-style daily to visitors and employees. The buffet is self-service. From 7:00 A.M. to 9:00 A.M. customers arrive at the buffet at a rate of eight per minute; from 9:00 A.M. to noon, at four per minute; from noon to 2:00, at 14 per minute; and from 2:00 P.M. to closing at 5:00 P.M., at eight per minute (Poisson distributed). All the customers take about the same amount of time to serve themselves and proceed to the buffet. Once a customer goes through the buffet, it takes an average of 0.4 minute (exponentially distributed) to pay the cashier. The gallery does not want a customer to have to wait longer than four minutes to pay. How many cashiers should be working at each of the four times during the day?

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The Waterfall Buffet in the lower level of the National ArtGallery serves food cafeteria-style daily to visitors andemployees. The buffet is self-service. From 7:00 A.M. to9:00 A.M. customers arrive at the buffet at a rate of eight perminute; from 9:00 A.M. to noon, at four per minute; fromnoon to 2:00, at 14 per minute; and from 2:00 P.M. to closing at 5:00 P.M., at eight per minute (Poisson distributed).All the customers take about the same amount of time toserve themselves and proceed to the buffet. Once a customer goes through the buffet, it takes an average of0.4 minute (exponentially distributed) to pay the cashier.The gallery does not want a customer to have to wait longerthan four minutes to pay. How many cashiers should beworking at each of the four times during the day?
I ONLY NEED NUMBER 4 LETTERS A-C 3. Sharp Discounts Wholesale Club has two service desks, one at each entrance of the store. Customers arrive at each service desk at an average of one every six minutes. The service rate at each service desk is four minutes per customer. 4. Sharp Discounts Wholesale Club is considering consolidating its two service desks (see Problem 3) into one location, staffed by two clerks. The clerks will continue to work at the same individual speed of four minutes per customer. a. What is the probability of waiting in line? b. How many customers, on average, are waiting in line? c. How much time does a customer spend at the service desk (waiting plus service time)? d. Do you think the Sharp Discounts Wholesale Club should consolidate the service desks?
The Clip Joint is a hairstyling salon at University Mall. Four stylists are always available toserve customers on a first-come, first-served basis. Customers arrive at an average rate of fiveper hour, and the stylists spend an average of 35 minutes on each customer Determine the average number of customers in the salon, the average time a customer must wait, and the average number waiting to be served.

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OPERATIONS AND SUPPLY CHAIN MANAGEMENT

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