OPERATIONS AND SUPPLY CHAIN MANAGEMENT
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
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Chapter 5, Problem 38P

a)

Summary Introduction

To determine: If the existing system will meet the restaurant’s goal of maintaining an average waiting time of 3 minutes.

b)

Summary Introduction

To determine: Does the addition of another service window allow the restaurant to now meet its goal?

c)

Summary Introduction

To determine: Does the 2-window system still reach the restaurant’s goal during peak lunch hour when arrival rate goes up to 20 per hour.

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OPERATIONS AND SUPPLY CHAIN MANAGEMENT

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