Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 6, Problem 6.10AAC
Summary Introduction
To Determine:
A clear and concise message of a received message and also provide spaces for responding back.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
28*.
The goals of writing routine replies and positive messages include being clear and brief, explaining your points of view without misperception and reassuring the reader. Also, to have the reader read the message, understand it, and view the information positively. It is also required to deemphasize any negative elements, build a good image of the writer and their organization and cement a good relationship between the writer and the reader. How many idea/ideas is/are correct? *
A.One idea is correct
B.Two ideas are correct
C.Three ideas are correct
D.Four ideas are correct
E.All the ideas are correct
I need a one to two page new proposal to my CEO regarding a new Communication policy to prevent internal battle in dealing with a large client at the firm. The design must present a new policy in a written proposal backed by solid justification for each idea to the CEO. I am selling the plan to my CEO, so justification is important to the CEO to avoid internal bickering and customer service issues.
Write two letters that contain all formal letter parts: address of sender and recipient, date, greeting, opening or introduction, purpose as why you are writing the letter, response or action, a closing sentence and signature. - The first letter is a complaint letter The second letter is a response to complaint letter
Chapter 6 Solutions
Essentials of Business Communication (MindTap Course List)
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, subject and related others by exploring similar questions and additional content below.Similar questions
- In today’s business social media-driven world, the ability to make a persuasive – well thought written argument in a paragraph is a skill that will serve you in your professional executive career. You are assigned to write AT LEAST 3 Quality Harvard Business Review Virtual Teams Best Practices Canvas Postings related to Virtual - Remote - Telecommuting Teams through our academic term. please write two or three short paragraphs for EACH reading with an insightful and critical thinking reference related to Virtual - Remote - Telecommuting Teamsarrow_forwardDraft an email for the signature for your boss, Emma P. Sharpe, Director, Human Resources. Your message should remind all employees about their existing social network policy and tactfully yet clearly announce the end of social media use at office. The prohibition is effective immediately. Your message should also warn about the pitfalls of oversharing online.arrow_forwardWrite a properly formatted e-mail informing a client that the orderthey placed two weeks ago for a custom-built laptop will not be delivered for another twoweeks. The sales rep had promised a one-week delivery time at date of order.You must use indirect message structure as mentioned below while writing the email:o Buffero Reasonso Bad Newso Positive NoteEnsure that your email has minimum three paragraphs, and each para should have a minimumof three sentences. Remember to include:o Compelling subject line (but one that does not give away the bad news)o Appropriate salutationo Strong, topic-focused opening lineo Well-organized contento Appropriate closingo Signature blockarrow_forward
- Your next assignment is writing a negative message. Please mail an indirect negative message to a client. First, use a buffer, then provide reasons and additional information. You'll continue with a clear statement of the bad news and close with a respectful note. Reference chapter 9.arrow_forwardIn this letter, you will give bad news to the reader. Your message should buffer bad news, present valid reasons for the refusal, de-emphasize the bad news, and close positively. 1. You must have the buffer, reasons, bad news, and closing (in this order) 2. Letters should be formatted using the block letter style guide Today you’ve received a solicitation from a well-meaning service organization, Making Caring Cities (MCC). MCC is inviting your company, Martinez Wealth Management, to be a featured sponsor of its annual Fix It Fair, which has volunteers from all over the city contributing one day’s labor to helping their less fortunate neighbors with yard work, home repairs, and other tasks. Your contribution of $1,000 will help pay for the volunteers’ t-shirts (on which your company’s name will appear), the supplies, and the picnic that will follow the day’s work. Any employees who volunteer will have the satisfaction of knowing they helped make someone’s home safer and more…arrow_forwardJohnson & Johnson's response to the Tylenol Murders has been said to be one of the best responses to a crisis of all time by a business. After reading Chapter Three, the supplemental articles, listening to the podcasts, and watching the videos, respond to the following in a three - four page paper. The paper should be double spaced, one inch margins, and should include a title page and reference page (not included in the three to four pages). Please use MLA format. For assistance, please refer to the home page of the course and contact our writing fellow. Things to cover in the paper: Discuss the six components of business communication. (1) Discuss the purpose for communication. (2) Who was the audience that received the communication? (3) What was the message sent? (4) Who ultimately communicated the message to the audience? (5) What feedback did the company receive? and (6) What was the response to the feedback? What communication barriers did the company face when…arrow_forward
- To make a message visually inviting and easy to read, what is the ideal length for most paragraphs? Select one: a. One screen of a mobile device b. Between 300 and 500 words c. At least one page d. One sentence e. Short to medium When you're writing a business message, use headings and subheadings to Select one: a. all of the above. b. indicate shifts from one idea to the next. c. capture the attention of your readers. d. reveal how your document is organised. During the revision process, how should you treat the most important ideas in a message? Select one: a. Prioritise ideas based on corporate norms b. Do a second pass at the outline to make sure you hit all the key points c. Use bold and italics generously to highlight important ideas d. Make sure they get the most attention in the document and are in the most prominent positions e. Verify your researcharrow_forward14- In which stage of communication, the sender changes the idea into a message which can be understood by the recievers? a. Encoding b. Channel c. Feedback d. Decodingarrow_forwardYou are the president of an organization. Make an announcement informing members of an upcoming schedule to renew their membership. You are too make an appropriate but catchy image of the announcement suited for uploading to a social media platform.arrow_forward
- 1. After composing a draft message, edit and review the e-mail for: A. Clarity and conciseness B. Proper spelling and grammar C. Professional presentation D. None of these 2. The draft e-mail message clearly communicates the primary message: A. Early in the e-mail B. In the middle of the e-mail C. At the close of the e-mail D. None of thesearrow_forwardhich of the statements is an example of a good business message tone? A.Please reply to the mail by tomorrow, or we will be too busy to process your order, and it may not be completed. B.We cannot offer you this position because you do not match our requirements. C.The chairperson is expected to address the issue in the next meeting. D.All the stakeholders including the unhappy and disgruntled residents will be invited to offline engagement process, so they can give their feedback on the expansion project.arrow_forwardQuestion: an introduction for an on campus recycling center where students assist campus community to recycle waste and used stuff and also conduct programs to increase awareness about sustainability. Start with a general paragraph then go specific on the campus recycling center and programs about sustainability please. Guidelines: -Write it on your own words; 0% plagiarism. -600 words minimum. -the question is from service management course so please try as much as possible to relate to the course please. -it’s not an assignment so please don’t reject it if you can’t solve it’s fine just let other a chance and huge thanks. -I have posted 15 exact question I have this will be the last time so please your are my last hope and thanks.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage Learning
Accounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education