Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Question
Chapter 6, Problem 6.16AAC
Summary Introduction
To Determine:
An email responding to the claim made by Ms. Ewerth for her order.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Marwa purchased one laptop from a shop. The battery of the laptop is retaining for longer hours. She approached the shop showed her warranty and asked them to change the battery. But the shop owner replied that it is only under warranty. The mentioned situation is an example for:
a.
All options can be suited for this case
b.
Right to discharge or reject the goods
c.
Rise to claim for damages
d.
Replacement of the parts
Ameer is offered with a costly gift by one of his client, he is not sure about the ethical consequences of accepting a costly gift from his client. In your opinion which of the following step he has to perform in order to solve the problem?
a.
Reject the offer without Checking the company policies
b.
Accept the offer without checking the company policies
c.
Review relevant ethical guidelines of the company
d.
Accept the offer and give it to the company
There are 2 scenarios in which it is necessary to give a sustained response: there is a production of radioactive material that belongs to abandoned lots of which there is no record of origin or specific details of each material, these materials are used as energy generators in eastern europe a report is requested that reports the state of the material for which a report is requested1. What contributions would be provided in said report, consider assumptions that are duly substantiated
According to the visual inspection of the materials, an engraving is observed on the bar containers, for which traceability is carried out, obtaining a record with all the weights and coding of the materials present, however, it is requested to compare the information to ensure a range of reliability that the batches are described in the record2. How would you ensure the reliability of the report, taking into account that you want to avoid handling these materials as much as possible?
Chapter 6 Solutions
Essentials of Business Communication (MindTap Course List)
Knowledge Booster
Similar questions
- Gaga at EEC requested Rihanna to help sell a new fax machine. Due to a technological innovation, EEC can create the best fax machines. Rihanna and Gaga are confident. Due to its successful debut, Gaga has been promised an enormous promotion. Lee Minho, a competitor, plans to produce a new high-quality fax machine before EEC. Gaga may switch to Lee Minho if it delivers better copy quality or other new features. Gaga needs this information immediately because he must give final manufacturing specs in a week. In addition, Lee Minho will be ready before EEC, so he's under pressure. Gaga asks Rihanna to call Lee Minho pretending to be a customer because he can't think of another way to get the information he wants swiftly. When she visits Rihanna's office, the Lee Minho sales agent will ask for copy-quality Jackyples and learn about product features, price, advertising plan, etc. Rihanna isn't comfortable with it, so she tells Bob. Bob doesn't want his company to be renowned for doing this,…arrow_forwardEthics addresses the issues to determine the right or wrong conduct in a all situation a. True b. Falsearrow_forwardIf a sale staff is found not verbally disclosed specific features and materials risks of a high yield bond, which of the following is the most suitable follow-up action in Hong Kong? A. the sale staff should provide the key risk factor disclosure to the customer once again B. the sale staff should send an e-mail to the customer by highlighting the specific features and materials risks of the high yield bond. C. the sale staff should make a supplementary call to the affected customer and adio-record the disclosure in due course. and acknowledgement from the customer is obtained to confirm his/her/their understanding or the disclosure. D. if the transcation is completed, no further action is required.arrow_forward
- Elaine is a secretary for a business. One day a customer comes in to file a new contract while Elaine is seated at her boss’s desk. The customer assumes Elaine is a person of authority, and Elaine is knowledgeable enough to help the customer file the contract. Which response aligns best with this situation? A) Enforceable or unenforceable with agency B) MUST be enforced because Elaine is an agent C) Enforceable or unenforceable—no agencyarrow_forwardThe Norwegian Sun had just pulled out of port in Miami in mid-March for a 15-day cruise through the Panama Canal when passengers started noticing problems on board. Notices began going up closing off parts of the massive cruise ship. The sound of grinders and hammers grew louder, and the air was filled with dust from decks being sanded down and resurfaced. "We found that a l t more areas were being cordoned off," complained Charlotte town resident Harley Richardson, who was travelling with three other couples from Prince Edward Island. "And we saw more and more workers wearing respiratory protection equipment working around the ship." Richardson, who has taken several cruise vacations, said what he witnessed went well beyond normal maintenance. He said the work being done was not only irritating - it was downright dangerous to the paying passengers on board, "It did very much concern me that the residue from the grinding and the sanding which was blowing and collecting everywhere was…arrow_forwardA family member, who works at a car shop tells you that American cars are not reliable and instead and Japanese cars are What is true about his ability to draw this conclusion? A. He cannot draw this conclusion becaus he has not systematically compared the cars in a controlled environment B. He can draw this conclusion because it is based on direct observations C. He can draw this conclusion as long as he has worked on at least 1 American car and at least 1 Japanese cararrow_forward
- a buyers salesperson must ensure that any additional terms agreed to in the offer are completed before closing. Which of the following statements about a pre closing inspection is not correct? 1. The pre-closing inspection is normally done during the week of closing 2. The pre-closing inspection is an opportunity to confirm the sellers have completed any agreed-upon repairs 3. The pre-closing inspection, if the seller have moved, is an opportunity for the buyers to confirm the chattels and fixtures are as described in the agreement. 4. The pre-closing inspection does not have to be negotiated in the offer, as it is the right of the buyer to inspect the property prior to closing.arrow_forwardWhich of the following is an example of a physical encumbrance? a.Easement for a local power company b.Mortgage secured by the property c.Tax lien from the county d.License allowing a friend to hunt on the propertyarrow_forwardIn 2022, Ellen and Ed, married filing jointly, had $10,000 mortgage interest, $2,000 real estate taxes, $2,000 state income tax, and medical expenses of $2,000. Assuming they had an adjusted gross income of $50,000, which of the following is TRUE? Question 12Select one: a. They should take a standard deduction of $24,000. b. They should take a standard deduction of $12,000 c. They should take an itemized deduction of $14,000. d. They should take an itemized deduction of $16,000.arrow_forward
- React to these statements:The customer must have the power to decide if he is willing to pay more for the quality of a product. Therefore, it is reasonable to integrate an acceptable level of quality approach with which the customer can use warranties to repair any product defect. Companies must assume a total quality management approach regardless of the cost of implementation, since a deviation from this approach implies serious damage to the company's reputation.arrow_forwardReferences and citation please In August 2016, Ryan Lochte, the winner of 12 Olympic medals, publicly claimed that he wasbeing held up at gunpoint while competing at the Rio Olympic Games in 2016. CCTV later provedthat story was fabricated, resulting in a 10-month ban bestowed on Ryan Lochte. Use the following questions to guide your analysis of the Case Study above and to include thesuggested areas of analysis: 2. An analysis of the case which does the following(a) Defines crisis management and identifies the key phases of crisis management.(b) Discusses how public relations models are applicable to this sport setting and ways thatpublic relations is employed to manage media relations.(c) Appraises how the situation was managed by the athlete in the public sphere and how thesituation was managed, based on its successes or failures.arrow_forwardThe Electronic Privacy at ABC Control Case: The notice of termination would arrive seemingly out of the blue. Suddenly and unexpectedly Barbara Hanley and Jim Sampson, who worked for ABC Control (a fictitious company), would be told that they had been terminated from the firm—Barbara for sending personal email from her company computer and Jim for spending too much time surfing the Web at recreational sites and downloading pornography. Both would be stunned. They had received no warning. They did not know they were in violation of company policy—since none had been promulgated. They did not know they were being monitored. And their productivity and work output had not diminished since they were favorably rated at their last annual evaluation. “I hate to do this,” Sarah Hanson, vice president of Human Resources (HR), argued to Alan Stephens, executive vice president of ABC Control. “Somehow it doesn’t seem fair. We’ve not warned them, and they have been good productive employees up…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage Learning
Accounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education