Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 8, Problem 10CQ
Summary Introduction
To explain: The roof in the “house-shaped” representation of the production system of Company TA.
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What is a poka-yoke? A typical word processing software program (such as Word) is loaded with poka-yokes. List any two of these for a word processing software program. Briefly explain your selections.
b) Operations management concepts can be applied to both manufacturing and service operations. It can often be more challenging to apply them in a service operation. Briefly describe at least two of the challenges that a service operation presents for the application of operations management concepts that are not found in a manufacturing operation.
( Explain all question with proper step by step and type the Answer) .
Name the approach that used inter functional teams that gets inputs from the customer in the design specifications ? This comes under operations management subject so plz dnt send it to another subject !!
Which is not considered as a step of process reengineering?
a. Constructing a diagram flowcharting the current process.
b. Redesigning the process.
c. Elimination of non-value-added activities
d. Elimination of all constraints.
Chapter 8 Solutions
Operations Management
Ch. 8 - Prob. 1CQCh. 8 - Prob. 2CQCh. 8 - Prob. 3CQCh. 8 - Prob. 4CQCh. 8 - Prob. 5CQCh. 8 - Prob. 6CQCh. 8 - Prob. 7CQCh. 8 - Prob. 8CQCh. 8 - What are the two pillars of the Toyota Production...Ch. 8 - Prob. 10CQ
Ch. 8 - Prob. 11CQCh. 8 - Prob. 12CQCh. 8 - Prob. 13CQCh. 8 - Prob. 14CQCh. 8 - Prob. 15CQCh. 8 - Prob. 16CQCh. 8 - Prob. 17CQCh. 8 - Prob. 18CQCh. 8 - Prob. 19CQCh. 8 - A company makes two models, A and B. Which of the...Ch. 8 - Prob. 21CQCh. 8 - Prob. 22CQCh. 8 - Prob. 23CQCh. 8 - Prob. 24CQCh. 8 - Prob. 25CQCh. 8 - Prob. 26CQCh. 8 - Prob. 1PACh. 8 - Prob. 2PACh. 8 - Prob. 3PACh. 8 - Prob. 4PACh. 8 - Prob. 5PACh. 8 - Prob. 6PACh. 8 - Prob. 7PACh. 8 - Prob. 8PACh. 8 - Prob. 9PACh. 8 - Prob. 10PA
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- Which of these items (computers, gasoline, cars, parking garage) would be manufactured in a Flow MPC environment? Group of answer choices Parking garage Computers Cars Gasolinearrow_forwardWhich of the following basic types of process structures is one in which similar equipment or functions are grouped together? Multiple Choice Continuous process Project Assembly line Manufacturing cell Work centerarrow_forwardDESIGN or DRAW a high level “as-is” process diagram depicting how a trade would be made, under "Manager Investment Strategist in Finance department involved in Broker business". The diagram should be for the model showing the bands, process flows, roles, decisions and/or cross functional interactions required. As a swimlane diagram.arrow_forward
- In each of the following, name the term defined or answer the question. Answers are listed at the bottom.1. Goldratt suggests that a production system should be controlled using these three mechanisms.2. A bottleneck should have this placed in front of it to ensure it never runs out of work.3 A rope is used for this purpose in controlling a production system.4. To pace the production system, this is used.5. This is a measure of the value of inventory and the time it stays within an area.arrow_forwardDoes the process eliminate steps that do not add value?arrow_forwardhich statement below is True, and which one is False? For the False ones explain why they are incorrect (or what is the correct statement) 3-1) Process imperfections are a result of waste in a process 3-2) Inputs are transformed into outputs of a process through the network of activities, and by the help of the resources and information 3-3) 5 why is a technique through which the current state performance of a process can be measured 3-4) Job shop is a process architecture that allows producing large volumes of standard products 3-5) Operational frontier refers to the position of the best companies in each market in terms of their product attributes 3-6) 5S is a technique for root-cause analysisarrow_forward
- Assume you are going to manage the lean six sigma project regarding the Algonquin College registration process (both online and in-person). Draw a high-level "Cross-Functional" flowchart of this process.arrow_forwardKyle accepted a job at Brenton Manufacturing. During his training, he was told that defective and poor-quality products were unacceptable, and the goal is to manufacture goods that met 100 percent of standards. What methodology does this company use? A) TQM (Total quality management) B) lean manufacturing C) JIT (Just-in-time) D) ISO 9000 E) mass customizationarrow_forwardAn approach that uses inter-functional teams to get input from the customer in a design specification.arrow_forward
- Suppose you are working as a facilities manager in a big mall of a metropolitan city that intends to adopt the lean technique for efficient management, identify any process/activity that needs improvement and create a broad outline in brief using DMAIC methodology.arrow_forwardA worker walks 3 steps, bends over to pick up a heavy box (then arises again), walks 8 more steps and forcefully jams the box into a tight opening between other heavy boxes. A B G A B P Aarrow_forwardThe management of systems or processes that create goods and/or provide services.A term that more closely reflects the diverse nature of activities to which its concepts and techniques are applied. OPERATIONS MANAGEMENT Which of the following documentation are included in the quality system?A quality policyB. Customer focusC. CommitmentD. Teamwork ANSWER: A Production concepts and techniques - applied to a wide range of activities and situations outside manufacturing. TRUE FALSE ANSWER: CAPACITY PLANNING -Maintain the cash flow and make reasonable profit.(too few or too many planes or even the right number of planes but in the wrong places, will hurt profit. TRUE FALSE ANSWER: In the context of total quality, an organization's stakeholders include all of the following EXCEPT:SOCIETYB. CUSTOMERSC. SUPPLIERSD. COMPETITORS ANSWER: Organizations are formed to pursue goals that are achieved more efficiently by the concerted efforts of a group of people than by individuals…arrow_forward
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