Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 8, Problem 6PA
Summary Introduction

To identify: The strategy that would use the principle of jidoka to increase quality.

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Jose just found out that at his part-time job in the restaurant, the manager was replacing all of the drink dispensers from the manual ones where Jose fills the cup after taking an order to automatic ones.  The manager said that this would be faster and allow better consistency in the product delivered to the customer.  Jose had his hours cut because less people can take twice as many orders as before.  Jose and his restaurant has experienced which of the following?  McDonaldization in his workplace Instrumental boss in-group/out-group All of the above
Which of the following pertains to productivity improvement? A Tightening the inspection at the final assembly so that defects are detected and rectified BSimplifying the order inquiry process so that the response time improves C Adding one more machine in the manufacturing shop so that customer commitments are met with more reliability by minimizing the ill effcts of machine breakdowns D All of the above
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