Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 8, Problem 8.7AAC
Summary Introduction
To determine:
An email to the college dean to convince him to see to discuss a Suitable Suits program at your school.
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A request for proposal (RFP) is a document mainly used to identify _________blank.
Multiple Choice
employees who do not require training
potential vendors and consultants for training services
disruptive trainees
trainee prerequisites
A customer asked the salesperson, “How do you intend to solve my problem?” The salesperson told the customer his approach and provided a timeline on when each step would be completed. When asked for the sale, the customer said, “Oh, I’ll just do it myself.” Now that she had the process spelled out for her, she felt that she no longer needed the salesperson.
Was her behavior appropriate? Why or why not?
Whether appropriate or not, how can salespeople avoid such situations and close or obtain a commitment from the customer?
the Request for Proposal (RFP), which is issued by an organization interested in purchasing a particular product or service. Companies must provide a response to the RFP in order to be selected to provide the particular product or service.
For this week's discussion, use the attached sample RFP to answer the following questions in preparing a response to the RFP:
1. Create your own company for purposes of this assignment. Provide the name and scope of your company (must fit with this RFP).
2. General Information: Describe your firm’s approach to quality and data integrity regarding the information and
services you provide.
3. General Information: Describe how your company manages workload peaks from a resource perspective.
4. Service Offerings: Please describe your firm’s focus and core competencies.
5. Service Offerings: What distinguishes your company’s capabilities from other firms in your industry?
6. Operating Philosophy: What is your firm’s practice regarding the…
Chapter 8 Solutions
Essentials of Business Communication (MindTap Course List)
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- The 10th annual bowling tournament is at your hotel in June. The group has a lot of audio-visual (AV) needs that the hotel will need to provide. The hotel has some basic AV equipment but does not have some of the items on the client’s request list. Which of the following strategies should the hotel employ so that the hotel and the client both benefit in this situation? Question 17 options: a) Rent the equipment and for convenience blend the cost into the budget for the client. b) Offer the client flip charts and markers instead of a projector for a lower price. c) Do not meet the guest’s needs and offer him a complimentary guest room for his trouble. d) Send the guest to the hotel next door for the AV portion of their meeting.arrow_forwardyou read about the Request for Proposal (RFP), which is issued by an organization interested in purchasing a particular product or service. Companies must provide a response to the RFP in order to be selected to provide the particular product or service. For this week's discussion, use the attached sample RFP to answer the following questions in preparing a response to the RFP: 1. Create your own company for purposes of this assignment. Provide the name and scope of your company (must fit with this RFP). 2. General Information: Describe your firm’s approach to quality and data integrity regarding the information and services you provide. 3. General Information: Describe how your company manages workload peaks from a resource perspective. 4. Service Offerings: Please describe your firm’s focus and core competencies. 5. Service Offerings: What distinguishes your company’s capabilities from other firms in your industry? 6. Operating Philosophy: What is your firm’s practice…arrow_forwardPeter, a marketing executive for a toy company, receives a text message from the vice president of an advertising agency offering $20,000 in cash if Peter will help the ad agency to win contracts. Since Peter’s company already works with the agency frequently, he doesn’t see the harm and accepts the vice president’s offer. Discuss the main ethical issue involved in this scenario as well as the measures the toy company could take to prevent it. Please help me with this question; note the answer must be given in form of an informative paragraph not jsut a sentence or two. Thanks a lot for your helparrow_forward
- please do not give solution in image formate thanku INTRODUCTION Assume that Quentin and Clayton's business has already applied for insurance coverage for their business. Typically, an insurance underwriter is going to have follow-up questions that help them assess risk and determine the specific terms of the coverage or if they are willing to work with the potential client at all. For this assignment, you are going to put yourself into the role of the insurance underwriter that is part of a small team working on this application. INSTRUCTION Develop a list of questions that will allow the insurance provider to evaluate whether Quentin and Clayton's Cannabis company is taking sufficient precautions to guard against the biggest insurance risks. For example, at the grow location you need to understand generally what security measures are in place to prevent theft and diversion (theft by employees). For transportation you likely would need to know about driver reliability and the…arrow_forwardRefusing Requests for Recommendations [LO-5] Well, this is awkward. Daniel Sturgis, who quit last year just as you were planning to fire him for consistently failing to meet agreed-on performance targets, has just emailed you from his new job, asking for a recommen- dation. He says his new job is awful and he regrets leaving your company. He knows you don’t have any openings, but he would be grateful for a recommendation. Task write a memo to sturgis explaining that you will not be able to write him a recommendation. Make up any details you need to.arrow_forwardRespond to the Discussion A discussion response is meant to allow a person time for personal reflection in order to respond thoughtfully to a topic following a group discussion in which ideas and thoughts were exchanged on a particular topic or issue. Discussion: Supply and demand is something that companies must understand and adapt with if they want to succeed. For a service specifically, this can be difficult because services cannot be stocked, or inventoried and they are often intangible which makes measuring levels of service subjective and sometimes difficult (Wirtz & Lovelock, 2018). Supply is the amount of service that can be provided at a certain time, and demand is the customer’s need of that service. Demand can sometimes be difficult to determine with a service. For example, a restaurant knows that they will probably be busier during prime lunch hours, and less busy from 2-5 before dinner. This means that they can staff accordingly. However, they never know quite how…arrow_forward
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- Hi, this question must include at least an example and references, thank you.arrow_forwardYou have been tasked with putting together a high performance team to come up with a cutting edgedesign for a Nike footwear. Explain how you will select the members of this team and ensure that theteam performs highly. In your response do the following:Explain how you will select the team membersExplain the characteristics of a high performance teamExplain how you will ensure that the team meets the requirements of a high performance team.arrow_forwardIt is necessary to provide a summary of what is to be obtained during the request process. Why does this happen?arrow_forward
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