CONSUMER BUYING BEHAVIOR Factors which affect a consumer 's buying behavior includes Social factors are those factors which are induced by other people with whom the consumer is in contact with by one way or the other and have affect on the consumers buying behavior. These social factors can arise from culture, subculture, family and roles, reference groups and social class. Psychological Factors Psychological factors are an important part of the decision process. These are inherent to an individual and usually generate forces which affect his buying behavior. These forces include perception, motives, attitudes, learning and personality. Personal Factors Personal factors are those factors which are unique to an individual. …show more content…
However this stage can only be valid if there is large number of options available to the consumers Purchase decision After the evaluation stage is complete, the customer would select a product according to the best of his judgments and the internal and external factors that may have contributed towards his buying decision. So after the product is selected, the job of the seller is to ensure that there is no hurdle whatsoever in the purchasing stage and that the purchasing process is simple and effective. Even at this stage the buyer can change his mind or cancel the purchase altogether or move on to a competitor 's product. Even if the consumer makes a purchase at this stage, and if there has been any negative or bad experience while buying the product, the consumer may stop buying the product from that shop or brand in the future. The company selling the product would need to make the process as simple, easy and enjoyable as possible to safeguard their customers for future purchases. Post Purchase Behavior After purchasing the product and using/testing it, the consumers would either be satisfied or dissatisfied. A company would need the customer to be delighted with the purchase that he has made and also that he should feel proud of it. It is very important for the customers to be delighted and happy with the
under consideration. In step 2, we assess the willingness to pay for the product under consideration, where
Social factors refer in the trend of customer which keeps changing their trend, and what the trend of their purchase. For example nowadays due to people’s work, they are really busy so they often decide to buy already cooked food.
3) Decision process: Before the consumer buys the product, he must go through the steps of decision making process, including problem recognition, searching, assessing the choices and
This model is very useful for this analysis as the number of consumers decreases from one stage to another, as we move up the model. There can be many consumers who view the product, but not everyone would buy the product. It requires a lot of work
Taking a closer look at our social class, we can see all of the social factors that are involved in the purchasing of consumer goods. Factors such as relationships, personal roles, and economic stability. Relational influences often tend to be one of the largest factors in looking at a product. Normally, a family member, friend, or coworker might convey their approval for a product, in
It also includes but is not limited to, voting rates and trends, public opinion and activism of regulatory agencies. These are all cited within Bensouusan & Fleisher’s (2012) text discussing the benefits of PEEST when in the process of strategic decision making. Economic factors include the exchange rates, GDP rates, interest rates and so on. These are all indicators of how the government is using their reforms and implementing their goals. This factor is crucial as economic development has a direct correlation with the standard of living of a country and will affect any marketing objective a company will put in place. A prime example of this is the current global recession, which has increased unemployment and lowered average disposable income per person. Thus making marketing plans less likely to succeed. Social factors highlight an consumer behavior trends and focuses on culture and lifestyle within society. These are important when deploying a new marketing strategy or objective as a greater knowledge of the social trends allows for more understanding of the market situation. Technological includes factors such as research and development (R&D), the pace of technological innovation and more abstractly the number of colleges and universities within a region . With the recent change in the world’s view on the ecological state of the earth environmental
There are five major buying motives: physical, psychological,rational, emotional, product, and patronage. Locate a magazinead that appeals to each of these different buying motives. Selecteach ad and fill out the table below. Put the Ads in order,according to your chart and staple to this sheet.
2. Early on, researchers thought that consumers were logical problem solvers who objectively evaluated the goods and services available to them and selected those that gave them the highest utility at the lowest cost. Soon they realized that consumers were not always consciously aware of why they made the decisions they did.
These are people in our family and same social status as us. This factor would explain how outside influences help us to determine what products and services we use. The personal factor includes things such as demographics, interests, economic status, lifestyle and personality. In this factor it is clarifies how if the situation changes this will also change your personal factors. The last factor is psychological factors which include perception, beliefs, and motivation. The market allows us to see how each of these factors affects purchase decision. Understanding the role each factor contributes to the market will allow for a better marketing strategy of the Organic Baby Products.
There are 3 types of factors influencing on consumer behavior: cultural factors, social factors, and personal factors.
Social factors are demographic and cultural aspects of external macro-environment. These factors eventually affect customer needs and potential size of target markets. Typical examples of social factors are health consciousness, population growth rate, age distribution and career growth rates.
A customer’s buying behaviour is also influenced by social factors, such as the groups to which the customer belongs and social status.
There are many different types of products out there many of which have the same or offer similar functionality to each other. The differences in these products can include price, quality, functionality, and whether it is new or used. There are different types of shoppers that are attracted to different types of products. The differences between these products can increase or decrease the appeal of these products to different types of shoppers. These different types of shoppers include bargain hunters or retail-only buyers. When buying items such as groceries, textbooks, and cars bargain hunters will attempt to save money by purchasing on sale or used items, conversely, retail-only shoppers may choose to purchase items they believe to be better products or they do not wish to spend the time required to seek out the best deal.
Cultural, social, personal and psychological factors are the primary types of factors that influence consumer behavior.
Social Factors- Social Factors are the amount of money or the class that a person lives in. This affects business because the company needs to know what to sell to a certain class (upper ,middle,And upper class). Advertising aimed at upper-middle class is totally different from ads aimed