Jon Mayer is a newly appointed graduate staff development officer at the head office of Marvel Bank. Just before lunch, he and his colleagues have been handed their performance appraisals by Chris Handsome, the department manager, and informed to read them and sign them and have them back on his desk by two o’clock. Jon is somewhat shocked when he is told by Henry Silvering, a 30 year veteran, ‘He wasn’t joking, mate. You’ve just had your appraisal and you had better like it because that’s all you’re going to get!’ 1) What impact would Chris’s approach have on his staff’s development, job satisfaction, motivation and performance improvement? Evaluate. 2) If you were the HR manager for Marvel Bank, recommend how would you rectify this situation?

Jon Mayer is a newly appointed graduate staff development officer at the head office of Marvel Bank. Just before lunch, he and his colleagues have been handed their performance appraisals by Chris Handsome, the department manager, and informed to read them and sign them and have them back on his desk by two o’clock. Jon is somewhat shocked when he is told by Henry Silvering, a 30 year veteran, ‘He wasn’t joking, mate. You’ve just had your appraisal and you had better like it because that’s all you’re going to get!’ 1) What impact would Chris’s approach have on his staff’s development, job satisfaction, motivation and performance improvement? Evaluate. 2) If you were the HR manager for Marvel Bank, recommend how would you rectify this situation?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter16: Motivating Employees

Section: Chapter Questions

Problem 5DQ

See similar textbooks

Similar questions

Harvey is a long term employee with a year or so until retirement. His supervisor, Ashley who is nearly 30 years younger than Harvey has counselled him several times on not learning/utilizing the newest software program for his work. He tells her that he can do it just fine the old way and doesn’t need the new software. The last time they talked he said she should save her energy for whoever takes his place and leave him alone. It was the final straw for Ashley and she told him that he wouldn’t make it to retirement if he didn’t do what she was asking. She called him old fashioned and also said that all of his coworkers hate to work with him because he’s so old school. You are Ashley’s boss and Harvey came to you with a complaint regarding their latest discussion. What do you do? Define precisely what the problem is in terms of how it affects the company and your ability to be successful as a supervisor or HR person. If it involves two or more employees, be sure to view the…
Read the passage and answer the following questions Harry Davis just finished interviewing a candidate to fill another medical billing specialist opening. As the human resources manager for MedEx, a medical billing company, Harry is concerned about the high turnover rate for the specialists. Turnover is very costly for the company, and Harry is trying to identify ways to lower the turnover rate. The candidate he just interviewed asked Harry if any of the specialists worked from home. Harry informed him that they do not right now, but telecommuting may be an option in the near future. MedEx employs more than medical billing specialists in its office located in a busy downtown metropolitan area. Each specialist works on a group of specific accounts, coding medical records and entering them into the computer system. The specialist position requires an intense 3-week training program to learn the coding system, but once they are proficient at their work, the specialists work independently…
Which of the following is an example of a realistic job preview? A.) Ole, who works in sales at Nordic Wood Stoves, is paired up with a senior sales executive who can offer support when Ole feels he needs help. B.) Beatrix, who has been offered a job at Exquisite Stationers, talks with the human resource manager about the company’s corporate culture and potential challenges she will face. C.) Javier, who is considering a marketing position at Rejuvenate, Inc., plays a game of pickup basketball one weekend with the marketing manager and the rest of the marketing team. D.) Astrid, who has been unemployed for three months, cold calls local companies to see if they would consider giving her an unpaid internship. E.) Horatio, who is looking to get hired as a salesman at Custom T-Shirts, researches the company online before he submits his application.
1. What are the advantages and disadvantages of extending Maura Currier’s leave?2. If you were the human resource director, would you grant her request? Explainyour answer. The Medical Leave Problem (FMLA)Maura Currier has been working for ComputerTech for four years as a lead supervisor.During the past two years, Currier’s mother has needed frequent medical attention forher diabetes. Being the only child, Currier has helped her mother, Jane Currier, as oftenas her work schedule would allow. Unfortunately, during the past two years, hermother’s condition has worsened.With the passage of the Family and Medical Leave Act (FMLA), Currier asked the firmfor, and was granted, an unpaid leave to care for her mother in accordance withcompany policy (see the policy in Exhibit 4.9). The agreement stated that Currier couldmiss work every Friday for 60 weeks rather than take off 12 straight weeks. At the endof 60 weeks, Currier returned to work full time and immediately began missing work tocare…
Emily Sanders has been an excellent employee since she started working two years ago. However, lately, she has not been performing up to standard. Preparing for the meeting with Miss Sanders, you developed the following list of actions that occurred in the last six weeks. Arrived 20 minutes late four times Arrived 45 minutes late one time Performed 10.5% below the production standard Yelled several times at a coworker who was trying to help her. Became extremely upset with another coworker. Explain in detail how you would address each of these issues to Miss Sanders during the meeting with her.
Carol Jones wanted her business to increase sales by 50 percent over the next five years. To do this, she must hire three more people. She wanted to determine how to evaluate these people, so she lists their job specifications and develops job descriptions. She also listed where these employees would work and what training they would require. What management functions is Carol performing, and how do they apply to this scenario?
In a top manufacturing business, a meeting was held to discuss the significance of a management role that was crucial in satisfying the expanding demands of capable workers and resolving challenging problems involving human behaviour at work. They also talked about an organization's most crucial resource. In the scenario above, which management function is indicated? Give this function 5 advantages.
TALENT MANAGEMENT AT NORTH SHORE-LONG ISLAND JEWISH HEALTH SYSTEM This vignette highlights how North-Shore Long Island Jewish Health System (NS-LI) uses a computerized talent management system. This system helps NS-LI in its recruiting efforts, by gathering information on the organization’s HR goals, recruiting efforts, employee performance reviews, and more. Using data from the system, NS-LI is making better hiring decisions that match applicants to jobs, so turnover has fallen. Question: According to the information presented in this case, what are the advantages of using a computerized talent management system, particularly in a tight labor market? provide main bullet points only
Flintstone Incorporated is a large telecommunication company that provides video conferencing for clients around the world. You are the Supervisor of the internal local area network section of the IT department. There are numerous opportunities for advancement within the company for all but the highest ranking employees. You are in charge of sixteen (16) employees, all of whom are technicians responsible for keeping the company’s internal network functioning properly. There are employees with many levels of experience—from brand new employees just out of college, to employees with 10 years of experience within the company. Tim, a new employee, has begun working for you. He has no experience except what he gained as a college student and is eager to become a competent and ideal employee. Required Explain in detail, the steps you would take to ensure Tim is given the opportunity to become the best possible performer.
“What’s happened to Bob?” was the question asked of Jack Otto, production supervisor, by one of his manufacturing workers, Clyde Fisher. Jack had been wondering the same thing for several weeks about Bob Hill, another of his welders. Jack Otto is a 54-year-old production supervisor who has been with Store Fixture Manufacturing Co. SFM) for 20 years. He is well liked and respected by his peers and subordinates and is very competent at the technical aspects of his supervisory job. Bob Hill, 40 years old, has been a generally competent and productive welder at SFM for ten years. Bob has been popular with his co-workers. Although he periodically “blows up” at them, he always apologizes afterwards. His absenteeism rate has been higher than average for the last several years, with most absenteeism on Mondays. Also, it is not uncommon for Bob to be 10-15 minutes late at least once a week. But, because of a shortage of experienced welders and because Bob often cuts his…
. One of the common complaints of special education teachers is that they are not allowed to teach because of all the paperwork they are required to fill out and keep current. They once only had to teach, but now they have so many other duties that they don’t feel they are doing anything well. In this case, ____ did not produce satisfied workers. job specialization job rotation job enrichment job enlargement a narrow span of management
As a project manager, you have open positions for a product owner and a scrum master. To facilitate the hiring process, you have been asked to help with the following: Write detailed job descriptions for both positions for the purpose of seeking potential candidates. The provided descriptions should be in par with those you find on job boards such as indeed.com. You can review job descriptions on job board sites, but do not copy an existing one. Come up with your own based on course materials for this week. Write a detailed checklist/criteria for initial screening of candidates for the scrum master position. The checklist will be used by HR to quickly sift through the candidates. Note that HR personnel are not experts in this field like you are. Write instructions that would help them with the use of the checklist/criteria. Make sure to consider desired traits, technical and soft skills for each role in an Agile environment.