EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 1, Problem 2PA
Summary Introduction
Interpretation: performance of a manager at a local company.
Concept introduction: Operation management is very important process for the organization. It should be done with utmost care so that the organization makes desired profits.
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Interview a manager at a local company about the work he or she performs. Identify (a) the aspects of the job that relate to OM (as in the OM activities in the box "What Do Operations Managers Do?") and (b) an example of primary, support, and general management processes.
Describe how any three of the OM activities in the box "What Do Operations Managers Do?" impact the management of both the goods that Zappos sells and the services that it provides.
Choose a Logistics company that creates a product or offers a service that you are familiar with. Using the company website and additional research, list the inputs that the company uses to produce outputs. Define the outputs created. After creating this list, discuss the additional functional units within the organization that are important to thefinal product. How important do you believe the quality of the operations management is to the final output? Explain your answer.For this activity, you will apply the concepts of operations management to real world situations. Filipino companies in the Logistics Industry and other related business enterprises would be preferable.With a minimum of 500 words and a maximum of 1000 words
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- Given a business strategy of being the word leader in manufacturing electric cars with innovative technology, what operations and supply chain strategydo you think BYD should pursue? Identify what operations and supply chain should do to help BYD compete including a mission, objectives, distinctive competence and key decisions.arrow_forwardWhat is the operations strategy of Ryanair? Give examples of its activities that helps it achieve its strategy. Discuss any four of the performance objectives at Ryanair.arrow_forwardDescribe how any three of the OM activities in the box “What Do Operations Management D?” impact the management of both the goods that Zappos sells and the service that providesarrow_forward
- What are some of the key factors to think about and actions you should take as the Operations Manager whileconverting to a digital RFP process? Cite academic references not older than 2019arrow_forwardFedEx built its business on quick, dependable delivery of items being shipped by air from one business to another. Its early advantages included global tracking of shipments using Web technology. The advancement of Internet technology enabled competitors to become much more sophisticated in order tracking. In addition, the advent of Web-based businesses put pressure on increased ground transportation deliveries. Explain how this change in the environment has affected FedEx’s operations strategy, especially relative toUPS, which has a strong hold on the business-to-consumer ground delivery business.arrow_forwardCongratulations, you have been appointed as the new Operations Manager in XYZ company. Assume that you have identified the key problems in XYZ company operations. 1. What are the operations problems faced in XYZ company? 2. Discuss the strategic operations decisions for those problems.arrow_forward
- FedEx built its business on quick, dependable delivery of items being shipped by air from one business to another. Its early advantages included global tracking of shipments using Webtechnology. The advancement of Internet technology enabled competitors to become much more sophisticated in order tracking. In addition, the advent of Web-based businesses put pressure on increased ground transportation deliveries. Explain how this change in the environment has affected FedEx’s operations strategy, especially relative to UPS, which has a strong hold on the business-to-consumer ground delivery business.arrow_forwardOperations Management - Make a strategic sourcing process utilizing the hospitality/tourism industry operations. How to source products/materials used in the operation of the said department which is the (HOUSEKEEPING DEPARTMENT) Follow the strategic sourcing process from the video. https://youtu.be/oYxxp7yh8Lsarrow_forward– As we know, operations management is a process of value addition by transforming input into output. Pick any company of your choice that is working in Pakistan that you know better and answer the following based on that company                                                                                            a – Please explain detailed ITO process. b – As a Operations Management student, what do you think how do that company measure their operational performcance?arrow_forward
- With the aid of an appropriate diagram discuss any four perspective that inform the content of the operations strategy of a globally competitive company, such as H&M. In your discussion highlight how a consolidated view of the four perspectives of of operations strategy provided broader ideas about the pressure which inform the content of H&m's operations strategy and provide an example to illustrate each of the four perspectives.arrow_forwardwhat aspects of Operations Management can be done most efficiently by working remotely Vs. working in-person at a work site?arrow_forward1.How would you distinguish between operations processes and supply chain processes? With an example, illustrate how servitisation may be used by manufacturing organisations.  What is the relationship between efficiency and value? Why is sustainability an important component in a firm’s strategy development?  The Shell Oil Company has “People, Planet and Profit” as its triple bottom line phrase. Whatdoes the term “People” as contained in the phrase mean?  Why must supply chain risks be determined and managed?  From an economic point of view, provide a justification for product and service design orredesign.  State one consequence a firm is likely to suffer as a result of a lengthy product design.  Explain why quality is cited by CEOs and business leaders as the most important factor in thelong-term profitability and success of the firm. What production strategy would you say best describes the construction of the Akosombodam?  Identify the production process likely to be used by a…arrow_forward
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