OPERATIONS MANAGEMENT LL PACKAGE
OPERATIONS MANAGEMENT LL PACKAGE
11th Edition
ISBN: 9781323592632
Author: KRAJEWSKI
Publisher: Pearson Custom Publishing
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Chapter 3, Problem 8P

(a)

Summary Introduction

Interpretation: Estimate of the process average.

Concept introduction:This can explore where the production data express a usual distribution the procedure can be defined by the process mean.

(b)

Summary Introduction

Interpretation: Estimate of the average range.

(c)

Summary Introduction

Interpretation: Construct an R-chart and X¯ chart.

Concept introduction:X bar charts are a type of statistical process control chart which measures a central a shift in the central tendency of the process. In other words, X- bar charts monitor the mean or average of product characteristics. The central line of the X-bar chart is the average of the samples and limits.

R-chart or range-chart is also a type of statistical process control chart, but it monitors the range of dispersion or variability of process. The central line of the r- chart is the average range and limits

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A hospital is using X bar and R charts to record the time it takes to process patient account information. A sample of five applications is taken each day. The first four week's (20 days) data give the following values: X=16 min R= 7 min The upper and lower specifications are 21 minutes and 13 minutes respectively. What is the CPK of this process?
You pull 5 bags of chips off of the production line every hour. The process is currently under control. The average weights are calculated for each sample, and the average of those averages is 129.1. The ranges are calculated for each sample, and the average of those ranges is 4.1. What is the Upper Control Limit for the X-bar chart? Round your answer to one decimal place.
TQM principles can be linked to ISO 9000 standards through ________. A) process definition B) process improvement C) process management D) all of the above
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