OPERATIONS MANAGEMENT LL PACKAGE
OPERATIONS MANAGEMENT LL PACKAGE
11th Edition
ISBN: 9781323592632
Author: KRAJEWSKI
Publisher: Pearson Custom Publishing
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Chapter 5, Problem 1P

Bill’s Barbershop has two barbers available to cut customers’ hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow in Figure 5.9 shows that all customers go through Steps Bi and B2 and then can be served at either of the two barbers at Step B3. The process ends for all customers at Step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer.

  1. How long does it take the average customer to complete this process?
  2. What single activity is the bottleneck for the entire process?
  3. How many customers can this process serve in an hour?

Chapter 5, Problem 1P, Bill’s Barbershop has two barbers available to cut customers’ hair. Both barbers provide roughly

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Bill’s Barbershop has two barbers available to cut customers’ hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow in Figure shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step B3. The process ends for all customers at step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer.a. How long does it take the average customer to complete this process?b. What single activity is the bottleneck for the entire process?c. How many customers can this process serve in an hour?
I already find a. I need help with b Bill's Barbershop has two barbers available to cut​ customer's hair. Both barbers provide roughly the same experience and​ skill, but one is just a little bit slower than the other. The process flow below shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step B3. The process ends for all customers at step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer. b. What single activity is the bottleneck for the entire​ process? B what?
The following flow chart shows the entire manufacturing process at KD Manufacturing, which consists of six independent operations processes (i.e. sawing, sanding, drilling, reshaping, welding, and assembly). The entire process flow starts with the input of three different parts, Part I, Part II and Part III, each entering a different input line. Three parts meet later for the welding, whichever welding station is available (two identical welding stations work independently). After welding is completed, the product is sent to one of the three assembly stations (which are in parallel). The chart also shows the processing time per unit (in minutes) for each operation. Each of sawing, sanding, drilling and reshaping stations is handled by a different worker. Two workers handle welding, each at one welding station. Another three workers handle the assembly process independently, one at each assembly station. To improve the capacity of the entire manufacturing process, the manager decides to…

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