OPERATIONS MANAGEMENT IN SUPPLY CHAIN
7th Edition
ISBN: 9781264093069
Author: SCHROEDER
Publisher: MCG
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Textbook Question
Chapter 6, Problem 13P
Draw a service blueprint for the following:
- a. Pizza delivery
- b. Automobile repair
13. Analyze the service blueprints in problem 12 for possible improvements. Use the flow, time, quantity, quality, and cost questions.
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Draw a service blueprint for the following: a. Pizza delivery b. Automobile repair
Draw a sequence diagram on this scenario. Consider an e commerce website, the customer will search for the items either by category, by price, by color or by size. the customer will add the selected items to the shopping cart. He/she can either continue shopping or can perform checkout. On checkout bill/invoice will be generated and the customer will enter personal information including email, phone and address; will choose cash on delivery option or card payment. If card payment selected, he/she will enter the card information. The bank object will validate the card, if validated the required amount will be deducted and the item will be dispatched to the provided address in both cases (COD/ valid card payment).
A small firm intends to increase the capacity of a bottleneck operation for producing a product by adding a new machine. Two alternatives, A and B, have been identified and the associated costs and revenues have been estimated. Annual fixed costs would be $30000 for A and $25,000 for B; variable costs per unit would be $10 for A and $12 for B; and the revenue per unit would be $25.
i. Find the total cost functions for alternatives A and B, and the revenue function
ii. Draw both the total cost functions and the revenue function in the same figure.
iii. Find the break-even point for the alternatives A and B and show it in the figure iv. Is there any volume of output at which both the alternatives yield the same profit? If so, show it in the figure. If not, identify the volume of output at which the alternatives are indifferent
Chapter 6 Solutions
OPERATIONS MANAGEMENT IN SUPPLY CHAIN
Ch. 6 - In the following operations, isolate a system for...Ch. 6 - Explain how the process view of an organization is...Ch. 6 - Explain Littles Law in your own words. How can it...Ch. 6 - Provide a definition of a bottleneck. Why is it...Ch. 6 - Explain the differences between capacity, flow...Ch. 6 - What kinds of problems are presented by the...Ch. 6 - Why is it important to define the system of...Ch. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - In a company that processes insurance claims, the...
Ch. 6 - Suppose a bank clears checks drawn on customers...Ch. 6 - The Stylish Hair Salon has three stylists who...Ch. 6 - Judys Cake Shop makes fresh cakes to customer...Ch. 6 - The Swanky Hotel provides room service for its...Ch. 6 - A furniture factory makes two types of wooden...Ch. 6 - Draw a flowchart of the following processes: a....Ch. 6 - Draw a flowchart of the following processes: a....Ch. 6 - Use the key questions of what, who, where, when,...Ch. 6 - Prob. 10PCh. 6 - Use the what, who, where, when, and how questions...Ch. 6 - Draw a service blueprint for the following: a....Ch. 6 - Draw a service blueprint for the following: a....
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Process selection and facility layout; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=wjxS79880MM;License: Standard YouTube License, CC-BY