OPERATIONS MANAGEMENT IN SUPPLY CHAIN
OPERATIONS MANAGEMENT IN SUPPLY CHAIN
7th Edition
ISBN: 9781264093069
Author: SCHROEDER
Publisher: MCG
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Chapter 6, Problem 2P

Suppose a bank clears checks drawn on customers’ checking accounts by using the following process:

Chapter 6, Problem 2P, Suppose a bank clears checks drawn on customers checking accounts by using the following process: a.

  1. a. If the capacity for receiving checks is 1000 checks per hour, for sorting checks is 800 checks per hour, and for shipping checks is 1200 per hour, what is the capacity of the system to process checks?
  2. b. If the flow rate is an average of 600 checks per hour and there are an average of 200 checks in the system, what is the average throughput time of checks?
  3. c. What could be done to decrease the throughput time?
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Consider a process consisting of five resources that are operated 8 hours per day. Theprocess works on three different products, A, B, and C: Demand for the three different products is as follows: product A, 40 units per day;product B, 50 units per day; and product C, 60 units per day.a. What is the bottleneck?b. What is the flow rate for each flow unit, assuming that demand must be served in the mixdescribed above (i.e., for every four units of A, there are five units of B and six units of C)?
The Stylish Hair Salon has three stylists who provide services to women. After checking in with the receptionist, which takes an average of 1 minute, the customer’s hair is washed, dried, and styled, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.a. What is the capacity of the process, and what is the bottleneck?b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
The Stylish Hair Salon has three stylists that provide services to women. After checking in with the receptionist, which takes an average of one minute, the customer's hair is washed, dried, and styled taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process and what is the bottleneck? b. Whatis the average throughput time, and if the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity
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