OPERATIONS MANAGEMENT IN SUPPLY CHAIN
OPERATIONS MANAGEMENT IN SUPPLY CHAIN
7th Edition
ISBN: 9781264093069
Author: SCHROEDER
Publisher: MCG
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Chapter 6, Problem 3P

The Stylish Hair Salon has three stylists who provide servies to women. After checking in with the receptionist, which takes an average of 1 minute, the customer's hair is washed, dried, and shied, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.

  1. a. What is the capacity of the process, and what is the bottleneck?
  2. b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?
  3. c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
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The Stylish Hair Salon has three stylists that provide services to women. After checking in with the receptionist, which takes an average of one minute, the customer's hair is washed, dried, and styled taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process and what is the bottleneck? b. Whatis the average throughput time, and if the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity
The Stylish Hair Salon has three stylists who provide services to women. After checking in with the receptionist, which takes an average of 1 minute, the customer’s hair is washed, dried, and styled, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.a. What is the capacity of the process, and what is the bottleneck?b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
Students are going through a three-step process to obtain their ID cards. Each student will first spend 4 minutes at the (only one) registration desk. After that, he/she will visit one of three stations to have his/her picture taken, which takes 10 minutes on average. Finally, there is one machine that prints ID cards, and it takes 2 minutes to print a card. The demand rate is 12 students/hour. The process just completes serving a student. How long does it take to finish serving the following 10 students? Answers: a) 30min b) 40min c) 50min d) 60min
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