Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings. Understand why communication is important in the work setting. Communication is important in the work place setting as everyone must interact with each other in different ways to get daily routine going. If there was no communication at a work place things would be all over the place. Communication is done by everyone for e.g. at a childcare setting teachers need to communicate with children, and children should communicate as well, to control situations. Communicating to a range of different background parents, making them feel ensured that there children are happy and safe, speaking different languages. Identify different reasons why people communicate. …show more content…
We have a daily routine of what jobs need to be done by which staff and all the staff follow it well, if a member of staff is busy with some work then she would communicate with another staff to cover for her. Our manager communicates with all the staff by holding meetings of what need to be done, what we should do to improve and much more. When working with children we talk to them in a polite way, lowering down to their level and making them understand what they need to do. Communication with children’s parents is important to us, as parents must know how their child is progressing. Reference: http://www.studymode.com/essays/Level-2-Children-Young-People's-957282.html Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe individual’s reactions while communicating with them to know how they are feeling at that time. They could be confused and need understanding of what’s been said to them, they can be unsettled, worried, upset, distressed and need to be alone for a while to cool down or need reassurance. Communication can be expressed by the body language, face expressions and the tone of voice. Reference: http://www.antiessays.com/free-essays/Introduction-To-Communication-In-Health-Social-322841.html Be able to meet the communication and language …show more content…
References: http://www.silkysteps.com/forum/showthread.php?t=12969 Identify sources of information and support or services to enable more effective communication Translation services- They can help translate and change one language to another in written form. Interpreting services- They can help convert spoken language into another language. Speech and language services- they can help people who have problems with their speech or who has had a stroke and have difficulties with their speech. Advocacy services- They help those people who can’t speak for themselves. This service also understands the need, wishes and preferences of people, and will argue on their behalf. http://www.antiessays.com/free-essays/Identify-Sources-Of-Information-And-Support-644332.html Be able to apply principles and practices relating to confidentiality at work. Explain the term ‘confidentiality’. Confidentiality means not telling anyone anything that they don’t need to know, like what the child or parent has told you and you go around telling others. It is also important not to tell anyone, other than needs to know about child or parents private
People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.
Speech and language specialists- This service supports people that have had a stroke or with people who have a speech impairment
Speech and language services: This service can support people who have had a stroke and have problems with their speech.
To achieve best outcomes for the children and young people it is extremely necessary to have collaboration and communication between services, other professionals and
Unit 4222-201 Introduction to communication in health, social care or children’s and young people’s setting (SHC 21)
This essay will explain the different roles of effective communication in health and social care settings. The communication between colleagues service users and also why multi agency working is important in effective communication. It will include all the communication forms which are interpersonal interactions, communication and language needs and preferences. Effective communication when having conversation with the service users even work colleagues when having an effective conversation. No one will get confused and will be able to understand the conversation by explaining it in detail. Multi agency working is really important to effective communication because multi agency working is part of multi-disciplinary team. (Stretch and Whitehouse, 2010)
In the case of a foreign language being spoken, the help of a translator or interpretation service can assist.
Speech and language services - Speech and language services help people all ages from babies to elderly people with their communication. They can provide any suggestions
Communication is very important to meet the needs of children, with families and other members of staff on a daily basis to ensure effective team working. It also ensures any health and safety issues are recognised and reported. People communicate with each other for different reasons;
Confidentiality means not sharing information about people without their knowledge and agreement, and ensuring that written and electronic information cannot be accessed or read by people who have no reason to see it. Confidentiality is important because: Clients may not trust a career who does not keep information confidential.
A potentially useful communication technique could be to sit down with both the childcare centre staff at Gurung and the local ATSI community. This would be so the partnership can start to be developed. Everyone talks and meets each other. To make the partnership more effective this could happen on a more regular basis. Something like once per month or as often as they need to meet and reconnect.
Idea occur- think of something you want to communicate e.g. pass on info or persuade someone to do something.
communication affects relationship at work place e.g. with colleagues, people using services, children and their families, help to build trust, understanding of individual needs, communication is used to negotiate, to prevent or resolve conflict and prevent misunderstanding. Relevant theories e.g. tuck man stages of group interaction (forming, storming, norming and performing)
Good communication is very vital in the sense that if there is miscommunication then there will be a lot of chaos at the work place. Having good communication in the organization will ensure that everything is flowing as required, without skipping any steps.
Communication is required everywhere, be it professional life, personal life, entertainment or for knowledge. Good communication skills are of utmost importance and acts as a prerequisite for any professional in walks of the life. If an individual lacks effective communication skill it will affect both its personal as well as professional life. Also, it will impact their confidence and self-belief as they sense people are not interested in communicating with them. The best example I can think of an ineffective communication will be of a doctor who is not able to convey or assure the patients that he/she is having