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Communication In Health, Social Care Or Young People's Settings

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Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings. Understand why communication is important in the work setting. Communication is important in the work place setting as everyone must interact with each other in different ways to get daily routine going. If there was no communication at a work place things would be all over the place. Communication is done by everyone for e.g. at a childcare setting teachers need to communicate with children, and children should communicate as well, to control situations. Communicating to a range of different background parents, making them feel ensured that there children are happy and safe, speaking different languages. Identify different reasons why people communicate. …show more content…

We have a daily routine of what jobs need to be done by which staff and all the staff follow it well, if a member of staff is busy with some work then she would communicate with another staff to cover for her. Our manager communicates with all the staff by holding meetings of what need to be done, what we should do to improve and much more. When working with children we talk to them in a polite way, lowering down to their level and making them understand what they need to do. Communication with children’s parents is important to us, as parents must know how their child is progressing. Reference: http://www.studymode.com/essays/Level-2-Children-Young-People's-957282.html Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe individual’s reactions while communicating with them to know how they are feeling at that time. They could be confused and need understanding of what’s been said to them, they can be unsettled, worried, upset, distressed and need to be alone for a while to cool down or need reassurance. Communication can be expressed by the body language, face expressions and the tone of voice. Reference: http://www.antiessays.com/free-essays/Introduction-To-Communication-In-Health-Social-322841.html Be able to meet the communication and language …show more content…

References: http://www.silkysteps.com/forum/showthread.php?t=12969 Identify sources of information and support or services to enable more effective communication Translation services- They can help translate and change one language to another in written form. Interpreting services- They can help convert spoken language into another language. Speech and language services- they can help people who have problems with their speech or who has had a stroke and have difficulties with their speech. Advocacy services- They help those people who can’t speak for themselves. This service also understands the need, wishes and preferences of people, and will argue on their behalf. http://www.antiessays.com/free-essays/Identify-Sources-Of-Information-And-Support-644332.html Be able to apply principles and practices relating to confidentiality at work. Explain the term ‘confidentiality’. Confidentiality means not telling anyone anything that they don’t need to know, like what the child or parent has told you and you go around telling others. It is also important not to tell anyone, other than needs to know about child or parents private

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