MARKETING LOOSELEAF W/CONNECT
6th Edition
ISBN: 9781264013012
Author: Grewal
Publisher: Cengage Learning
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Chapter 13, Problem 9MA
Summary Introduction
To discuss: The manner in which the manager proceeds if a customer is come in to compliant that not only did he not lose inches off his waist, he actually gained weight.
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MARKETING LOOSELEAF W/CONNECT
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