Concept explainers
a)
To determine: The upper control limit and lower control limit on a control chart.
Introduction: Control charts used to determine whether the process is under control or not. Attributes and variables are the factors under the control charts.
b)
To determine: Whether the process is in control.
Introduction: Control charts used to determine whether the process is under control or not. Attributes and variables are the factors under the control charts.
c)
To plot: The values in the graph.
Introduction: Control charts used to determine whether the process is under control or not. Attributes and variables are the factors under the control charts.
d)
To determine: CB’s report about the service quality.
Introduction: Control charts used to determine whether the process is under control or not. Attributes and variables are the factors under the control charts.
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Principles of Operations Management: Sustainability and Supply Chain Management, Student Value Edition (10th Edition)
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