CONNECT F/OPERATIONS MGMT
14th Edition
ISBN: 9781264344963
Author: Stevenson
Publisher: INTER MCG
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Chapter 9, Problem 10P
Summary Introduction
To draw: The cause and effect diagram to analyze the problem regarding the registration of course by some college students.
Introduction: Cause and effect diagram would represent the relationship between the effect and the possible cause to produce the effect. It makes the people to understand the causes of the problem.
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Chapter 9 Solutions
CONNECT F/OPERATIONS MGMT
Ch. 9 - Prob. 1DRQCh. 9 - Prob. 2DRQCh. 9 - Prob. 3DRQCh. 9 - Prob. 4DRQCh. 9 - Prob. 5DRQCh. 9 - Prob. 6DRQCh. 9 - Prob. 7DRQCh. 9 - Prob. 8DRQCh. 9 - Prob. 9DRQCh. 9 - Prob. 10DRQ
Ch. 9 - Prob. 11DRQCh. 9 - Prob. 12DRQCh. 9 - Prob. 13DRQCh. 9 - List the steps of problem solving.Ch. 9 - Prob. 15DRQCh. 9 - Prob. 16DRQCh. 9 - Prob. 17DRQCh. 9 - What trade-offs are involved in deciding on...Ch. 9 - Prob. 2TSCh. 9 - Prob. 3TSCh. 9 - Prob. 1CTECh. 9 - Prob. 2CTECh. 9 - Prob. 3CTECh. 9 - Prob. 4CTECh. 9 - Make a check sheet and then a Pareto diagram for...Ch. 9 - Prob. 2PCh. 9 - Prob. 3PCh. 9 - Prob. 4PCh. 9 - Prob. 5PCh. 9 - Prob. 6PCh. 9 - Prob. 7PCh. 9 - Prepare a scatter diagram for each of these data...Ch. 9 - Prepare a flowchart that describes going to the...Ch. 9 - Prob. 10PCh. 9 - The county sheriffs department responded to an...Ch. 9 - Prob. 12PCh. 9 - Prob. 1.1CQCh. 9 - Prob. 2.1CQ
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- Suppose that a table lamp fails to light when turned on. Prepare a simple cause-and-effect diagram to analyze possible causes. Explain your best reason for what could have the cause of the problem?arrow_forwardA cause -and-effect diagram is used to identify the possible causes of defects. Draw a Cause and Effect Diagram for a student that fails to graduate from college.arrow_forwardSchumacher & Company’s Distribution and Transportation Division, called SPI Services, has a short-haul household furniture delivery service. SPI’s labor force, selected from the local community college rugby team, is temporary and part-time. SPI is concerned with recent complaints, reported in the following table. a) Draw a Pareto chart to identify potential causes of complaints. b) Use a cause-and-effect diagram to identify potential causes of the most frequent (Note: For the cause-and-effect diagram, use the following major categories – Materials, Personnel, Equipment, Procedures, and Other.) Complaint Number Broken glass 19 Delivered to wrong address 9 Furniture rubbed together while on truck 15 Late delivery 21 Late arrival for pickup 17 Missing items 8 Nicks and scratches from rough handling 28 Soiled upholstery 10arrow_forward
- The county sheriff’s department responded to an unusually large number of vehicular accidents along aquarter-mile stretch of highway in recent months. Prepare a cause-and-effect diagram for this problem.arrow_forwardVilfredo Pareto was a famous engineer/economist in the 19th and early 20th centuries. He reportedly expressed this 80/20 Rule: 80% of all progress results from 20% of the actions taken. The Pareto Diagram, also called a Juran Diagram, depicts a variant 80/20 Rule: 80% of all production problems come from 20% of the problem areas. a. What kind of statistical chart is the Pareto Diagram? ____ (enter H for histogram, P for probability distribution, T for a Taguchi chart, A for all three of these. N for none of these. b. The value of the Pareto Diagram is its highlighting the areas causing 80% of quality problems. ____ (enter T for true or F for false)arrow_forwardExplain the cause-and-effect diagram with a suitable example ?arrow_forward
- A cause and effect diagram may be useful in identifying the root of the issue and its repercussions.arrow_forwardPollution Make a root cause analysis of this problem using the fishbone or Ishikawa diagram. If possible, follow and explain how did to conduct the five-step process.arrow_forwardThe Blue Parrot is an expensive restaurant in midtownopen only for dinner. Entrees are set at a fixed price of $42.In a typical month the restaurant will serve 3,600 entrees.Monthly variable costs are $61,200, and fixed costs are$31,000 per month. Customers or waiters send back 8% ofthe entrees because of a defect, and they must be preparedagain; they cannot be reworked. The restaurant owners hired a qualified black belt to undertake a Six Sigma pro-ject at the restaurant to eliminate all defects in the prepara-tion of the entrees (i.e., 3.4 DPMO). Compare the profit in both situations, with and without defects, and indicate both the percentage decrease in variable costs and the percent-age increase in profits following the Six Sigma project. As-suming that the restaurant paid the black belt $25,000 to achieve zero defects, and the restaurant owners plan toamortize this payment over a three-year period (as a fixed cost), what is the restaurant return on its investment (with-out…arrow_forward
- Make a Cause & Effect Diagram /Ishikawa Diagram /Fishbone Diagram product you know on Excel sheet and, show your analysis of the major causearrow_forwardCASE STUDY: STUDENT ADVISING DSS From (Jessup and Valacich, 2003) Good student advising for course selection is one way to help retain students. Student advising is a time consuming activity for faculty involved in the process and is particularly important for newly starting students. Also it is particularly difficult to schedule advising sessions for part-time students. A university developed and implemented a Web based system to help students select modules. The system is linked to the university-wide database of student records so that it can consider a list of all completed courses as well as student interests when making recommendations. The DSS (Decision Support System) adviser makes course suggestions while considering degree requirements, prerequisites, availability, and student interests. The system knows when courses will be offered and can analyse the transcript of transfer students…arrow_forwardHow could control charts, Pareto diagrams, and cause-andeffect diagrams be used to identify quality problems at a hotel?arrow_forward
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