CONNECT F/OPERATIONS MGMT
CONNECT F/OPERATIONS MGMT
14th Edition
ISBN: 9781264344963
Author: Stevenson
Publisher: INTER MCG
bartleby

Concept explainers

Question
Book Icon
Chapter 9, Problem 5DRQ

a)

Summary Introduction

To determine: Whether positive and negative reviews would affect the purchasing decision of Person X.

Introduction: Product reviews would mostly available in the shopping websites that helps the customers to aware about the products, its positives, and negatives. The customers can be able to rate and comment about the product in the site. Other customers who are willing the same product can read the comments and evaluate the ratings to make purchasing decisions.

b)

Summary Introduction

To determine: The reasons why customers take the time to write a review about the product.

Introduction: Product reviews would mostly available in the shopping websites that helps the customers to aware about the products, its positives, and negatives. The customers can be able to rate and comment about the product in the site. Other customers who are willing the same product can read the comments and evaluate the ratings to make purchasing decisions.

c)

Summary Introduction

To determine: Whether Person X would respond to a feedback button or not.

Introduction: Product reviews would mostly available in the shopping websites that helps the customers to aware about the products, its positives, and negatives. The customers can be able to rate and comment about the product in the site. Other customers who are willing the same product can read the comments and evaluate the ratings to make purchasing decisions.

Blurred answer
Students have asked these similar questions
Many product reviews are available on the Internet. Two examples are reviews on electronics products such as DVD players and high-definition televisions. There are often both positive and negative reviews.a. Do such reviews (positive and negative) influence your purchasing decisions? Why or why not?b. Why do you suppose consumers take the time and effort to write such reviews?c. There is often a feedback button asking if you found the review helpful. Do you usually respond? Why or why not?
Write an effective, professional quality email message regarding an unfair grade on a test in hopes you will be invited to meet in person for further discussion. What steps could you take to request an adjustment without sounding demanding or unpleasant?
Many product reviews are available on the Internet. Two examples are reviews on electronics products such as DVD players and high-definition televisions. There are often both positive and negative reviews.a. Do such reviews (positive and negative) influence your purchasing decisions? Why or why not?
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Text book image
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Text book image
Business in Action
Operations Management
ISBN:9780135198100
Author:BOVEE
Publisher:PEARSON CO
Text book image
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Text book image
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.