CONNECT F/OPERATIONS MGMT
14th Edition
ISBN: 9781264344963
Author: Stevenson
Publisher: INTER MCG
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Chapter 9, Problem 4P
Summary Introduction
To draw: The run chart based on the given information using five-minute intervals.
Introduction: Run-chart refers to the graph that would display the recorded data based on the time sequence. It would form a line chart.
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Prepare a run diagram for this emergency call data. Use five-minute intervals (i.e., count the calls received in each five-minute interval. Use intervals of 0 to 4, 5 to 9, etc.). Note: Two or more calls may occur in the same minute; there were three operators on duty this night. What can you conclude from the run chart?
In your own words, write down your understanding in using the technical analysis of the following:
Point-and-Figure Charts
Chart Formations
Moving Average
Your twenty observations of Dr. Knowitall reveal the following information. Assume that the estimate is to be within 5 percent of the true proportion 96 percent of the time
Activity Observed
Number of Times Observed
With patient
6
Reviewing test results
5
On phone
5
Idle
3
Away on emergency
1
Not available
1
Total
21
Calculate the sample size needed to estimate the proportion of time Dr. Knowitall spends away on emergencies.
Chapter 9 Solutions
CONNECT F/OPERATIONS MGMT
Ch. 9 - Prob. 1DRQCh. 9 - Prob. 2DRQCh. 9 - Prob. 3DRQCh. 9 - Prob. 4DRQCh. 9 - Prob. 5DRQCh. 9 - Prob. 6DRQCh. 9 - Prob. 7DRQCh. 9 - Prob. 8DRQCh. 9 - Prob. 9DRQCh. 9 - Prob. 10DRQ
Ch. 9 - Prob. 11DRQCh. 9 - Prob. 12DRQCh. 9 - Prob. 13DRQCh. 9 - List the steps of problem solving.Ch. 9 - Prob. 15DRQCh. 9 - Prob. 16DRQCh. 9 - Prob. 17DRQCh. 9 - What trade-offs are involved in deciding on...Ch. 9 - Prob. 2TSCh. 9 - Prob. 3TSCh. 9 - Prob. 1CTECh. 9 - Prob. 2CTECh. 9 - Prob. 3CTECh. 9 - Prob. 4CTECh. 9 - Make a check sheet and then a Pareto diagram for...Ch. 9 - Prob. 2PCh. 9 - Prob. 3PCh. 9 - Prob. 4PCh. 9 - Prob. 5PCh. 9 - Prob. 6PCh. 9 - Prob. 7PCh. 9 - Prepare a scatter diagram for each of these data...Ch. 9 - Prepare a flowchart that describes going to the...Ch. 9 - Prob. 10PCh. 9 - The county sheriffs department responded to an...Ch. 9 - Prob. 12PCh. 9 - Prob. 1.1CQCh. 9 - Prob. 2.1CQ
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- Which tool is very useful in documenting and presenting the whole process Select one a control chart b. check sheet O c flow chart O d. Pareto chart e histogramarrow_forwardProblem statement: A patient feels that he/she has received false laboratory report. Can you Draw a neat legible diagram wherre you will explain the concept of fishbone diagram and provide necessary justification for your response?arrow_forwardHow reliable is the result of work sampling activity in determining working time and idle time of the operator?arrow_forward
- the solutions for the right side of the chart are incorrect. and I submitted three more parts of the same question.arrow_forwardCould we use surveys with DMA? If that's the case, please provide an example.arrow_forward6. A production manager at a pottery factory has noticed that about 70 percent of defects result from impurities in raw materials, 15 percent result from human error, 10 percent from machine malfunctions, and 5 percent from a variety of other causes. This manager is most likely using: Select one: a. histogram b. scatter diagram c. Pareto chart d. flowchart e. cause-and-effect diagramarrow_forward
- 32. The following are benefits of using flowcharts in identification of control points, except _________. Group of answer choices flexible useful in discussion may be too detailed if the area is complex easy to reviewarrow_forwardStudy the types of charts for a new business normally uses. Are they more likely to be pie charts, bar charts, line charts, or some other types of charts?arrow_forwardThe results of a time study to perform a qualitycontrol test are shown in the following table. On the basis ofthese observations, determine the normal and standard timefor the test, assuming a 23% allowance factorarrow_forward
- San Angelo Manufacturing Company was concerned about a growing number of defective units being produced. At one time, the company had the percentage of defective units down to less than five per thousand, but recently rates of defects have been near, or even above, 1%. The company decided to graph its defects for the last 8 weeks (40 working days), beginning Monday, September 1 through Friday, October 24. The graph is as attached Identify two important trends evident in the quality-control chart. What might management of San Angelo do to deal with each trend?arrow_forwardHow are run charts useful in process control?arrow_forwardBriefly define or explain each of these tools:c. Run chartsarrow_forward
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