OPERATIONS MANAGEMENT W/ MYLAB <C>
19th Edition
ISBN: 9781323900154
Author: HEIZER
Publisher: PEARSON C
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 10, Problem 1CS
Summary Introduction
Case summary:
Person K is the vice-president of operations at Company J, which received a request for quote of supplying 400 units per week. Employee must be permitted to perform the task for 17 times. The actual times observed were given below:
| Number | Actual time (minutes) |
| 1 | 2.05 |
| 2 | 1.92 |
| 3 | 2.01 |
| 4 | 1.89 |
| 5 | 1.77 |
| 6 | 1.8 |
| 7 | 1.86 |
| 8 | 1.83 |
| 9 | 1.93 |
| 10 | 1.96 |
| 11 | 1.95 |
| 12 | 2.05 |
| 13 | 1.79 |
| 14 | 1.82 |
| 15 | 1.85 |
| 16 | 1.85 |
| 17 | 1.99 |
Performance rating is 115%, fatigue allowance is given as 8%, personal allowance is 6%, and delay allowance is 2%. Workday hour is 7.5 hours and the operators would be paid $12.50 per hour for 8 hours.
To determine: The
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Q15. How the performance on a task is evaluated?
Case Study Question
COMPETITION AT FAIS — QUESTIONABLE TEAM PERFORMANCE
Michael Filantino, the HR manager of Financial Advisory and Investment Services (FAIS), returned to his
office tired after a day-long discussion with the VP of human resources and the head of the project
operation. The extended meeting addressed an incident that had taken place in an off-shore project team
at a client in Cayman. The company’s reputation was badly damaged by the incident and urgent measures
were required to save the project team. Filantino believed the project team members possessed
substantial individual technical expertise, but lacked the skills to perform together successfully. Filantino
wanted to identify the mistakes made and enact processes and procesures to prevent future incidents of
this nature.
(Q.11) Mastery Assess It 4 - Question is in the photo privided below.
Chapter 10 Solutions
OPERATIONS MANAGEMENT W/ MYLAB <C>
Ch. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQCh. 10 - Prob. 10DQ
Ch. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Draw an activity chart for a machine operator with...Ch. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Prob. 23PCh. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VCCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VC
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Question 2: Assume that an organization operating in hospitality sector acquired your services as a consultant to structure its new pay plan. (A). Compare and contrast various job evaluation methods those can be used to devise pay for different positions in that hotel. (B). Develop a ranking job evaluation system for non-managerial employees (housekeepers, valets, front-desk clerks, phone operators, wait staff, groundskeepers, and security guards) of that hotel. You can use any two compensable factors of your choice e.g. level of effort etc. in order to rank jobs in comparison to each other.arrow_forwardQuestion 1 - Business With reference to the article above, write an office memo of 400-550 words, discussing the defensive strategy used by Sibanye Stillwater Ltd Case study: Huge job cuts looming for one of South Africa’s biggest employersSibanye Stillwater Ltd. said it might cut more than 2,000 jobs at some gold mining operations in South Africa that are struggling to make a profit. The Johannesburg-based precious metals producer will enter into consultations with labour groups and other stakeholders on the proposed restructuring, which could affect 1,959 employees and 465 contractors at its Beatrix 4 shaft and Kloof 1 plant. The operations aren’t profitable as they are running out of commercially viable ore, and they face rising costs and lower output levels, Sibanye said in a statement. “To allow shafts and operating plants that are no longer sustainable to continue operating at a loss will threaten the remaining life of mine of the other South African gold operations,” said…arrow_forwardQuestion 1Social Security Organisation (SOCSO) has been offering re-trainingandupskilling opportunities for employees who had lost their employment. Explain the benefits of this training to retrenched employees. Answer should not be less than 700 words. Answers have to based on the case study given with elaborations. Thank youarrow_forward
- Question 1: write a effect paragraph. 350 words. "Social discrimination and racism cause of obesity in workplace" .arrow_forwardQuestion Fivea. “To do what is right, you need to know what is right!” discussthe quote in relation to quality assurance and control, using apractical of your own choice . b. Recent experiences in applying quality management to healthcare systems, suggests that four tenets should be adhered to in anideal quality assurance program. Elaborate.arrow_forwardQuestion-2 What kind of issues can arise in consultant-client relationships in OD? What should be done to manage these relations appropriately? (Maximum 200 words)arrow_forward
- QUESTION 5 Which one is not recognised as key skill of management? A. Conceptual B. Human C. Technical D. Writingarrow_forwardQuestion 2: Assume that an organization operating in hospitality sector acquired your services as a consultant to structure its new pay plan. (A). Compare and contrast various job evaluation methods those can be used to devise pay for different positions in that hotel (300-400 words). (B). Develop a ranking job evaluation system for non-managerial employees (housekeepers, valets, front-desk clerks, phone operators, wait staff, groundskeepers, and security guards) of that hotel. You can use any two compensable factors of your choice e.g. level of effort etc. in order to rank jobs in comparison to each other. (200-250 words).arrow_forwardQuestion6; Maryam is a Project Manager for E-health Project. She gave an orientation session for her new project team joiners. One of the topics of the orientation was Risk Management. Maryam listed some positive risks identified in the project. Which one of the following risks that Maryam listed is not considered a positive risk? 1- reducing time 2- loss of reputation 3- improving reputation 4- reducing costarrow_forward
- QUESTION 2 One of the employees at eden co ltd,described working at the company as to work at eden,you've got to be interested in a lot of stuff. you've got to be prepared to catch people when they fall,because people are trying stuff all the time and you've got to be prepared for unexpected because part of the way we work is almost liberately created chaos by doing more stuff than we've possibly got time to do,which means more junior members have more chances to become leaders because the senior ones can't do it all. you've got to be optimistic and smiley and damed hardwork. one of the senior managers connected,we try not to be prescriptive about defining talent and we try to encourage people to take individual responsibility for their own career path here as much as we can help them to a career path (a) in your own opinion what factors have contributed to organization citizenship behaviour among staffs at eden? elaborate your answers (b)discuss the leadership style that has help to…arrow_forwardCase Study 3 – Miscommunication The Space Shuttle Columbia disaster While reentering Earth’s atmosphere the shuttle unexpectedly disintegrated, resulting in the death of all seven astronauts on board. The cause was later discovered to be damage to thermal shielding tiles from impact with a falling piece of foam insulation of an external tank during launch. It was the seventh known instance of this particular piece breaking free during launch. NASA’s investigation team found melted aluminum on the thermal tiles and inside edges of the left wing of the spacecraft, supporting the notion that the Columbia’s destruction was due to hot gases that penetrated the damaged spot on the wing. Mission control deemed that foam shedding was a not a safety factor prior to launch, believed damage of the shuttle panels were not a significant issue. It was not until January 24, 2003, that mission control had classified the damage as a problematic issue. These missteps in communication between mission…arrow_forwardQuestion Please provide an introduction which contains detailed background and clear explanation of themes in the case study. It’s been 6 months since Kolab was hired to lead a large, nonprofit organization called, International Education Center (IEC), which provides international education and information to the citizens of a Midwestern state. The organization provides opportunities for individuals to learn about different cultures and to gain an understanding about their role as citizens of the world. It does this by connecting the people of the state with visitors from all over the world in order to meet and learn from one another. Prior to the job at the IEC, Kolab directed national programming and services for the Office of Refugee Resettlement (ORR) in Washington, D.C. Before her job at the ORR, she worked for an international relief agency and traveled extensively throughout Southeast Asia and Africa, working in the organization’s field offices, managing its daily operations.…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.