OPERATIONS MANAGEMENT W/ MYLAB <C>
OPERATIONS MANAGEMENT W/ MYLAB <C>
19th Edition
ISBN: 9781323900154
Author: HEIZER
Publisher: PEARSON C
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Chapter 10, Problem 2.1VC
Summary Introduction

Case summary:

The value system of Company H includes bringing in a healthy, nurturing, and fun environment. Experience strategy plays a more critical role than the human resources department. The unique challenge for the firm is to create a work environment beyond or above the income. The competitive advantage for Company H is to provide the benefits to part-times who work at least 19 hours per week.

Bright and positive-attitude employees, and self-motivated individuals help the firm to create a unique work environment and culture.

To determine: The things done by Company H to lower employee turnover to half the industry average.

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Question-2                                                                                                                    What kind of issues can arise in consultant-client relationships in OD? What should be done to manage these relations appropriately? (Maximum 200 words)
QUESTION TWO  As an operations management intern at a Limpopo-based company, HGK Holdings, your role is to assist the operationsanalyst with reconfiguring a brownfield project at HGK’s industrial estate in the Limpopo province, code-named LPCHP1. The reconfiguration involves the installation of an advanced biomass unit which generates electrical andthermal energy by burning wood pellets produced as a by-product of the wood processing industry in the province.The process is commonly called cogeneration or CHP (combined heat and power) and it is expected to save cost andincrease operational efficiency at HGK Holdings. The electrical and thermal energy generated is expected to be utilisedin the operations of HGK Holdings. REQUIRED:Answer each of the following questions: 2.1. With the aid of an appropriately labelled Input-Transformation-Output diagram, comprehensively discuss thetransformation process underpinning the operations of LP-CHP1. In your discussion, highlight the transformedand…
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