Case summary:
Company is the one of the biggest coffee house in Country U. It is the sole maker of coffees later Company DD a donut company started becoming an important one in coffee house. Company S and Company DD had a very tough competition in the market.
Company S come up with various strategies to retain its customers. It introduced mobile applications and online facilities to the customers. The company S’s products satisfied the needs and wants of the company.
Company DD is growing well in the coffee market though its main product is donut. This company also launched an online application for the benefits of the customers. The competition of these two firms are established well.
Characters in the case:
- Company S
- Company DD
To discuss: The SWOT analysis of Company S and Company DD and in which company Person X will invest.
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Marketing Principles, SME 2011 Babson College
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