OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
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Chapter 3, Problem 3.1ASC
Summary Introduction
To determine: Purpose of a pattern test
Introduction: Any variation in control chart is mainly encountered with the help of pattern test. This test is used to recognize the cause of variation in all observations of a sample. Every control chart follows some pattern.
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A quality control technique for tracing back from observed problems to likely causes is:
A control chart
A Pareto chart
Benchmarking
An Ishikawa diagram
7.
An ad agency tracks the complaints, by week received, about the billboards in its city:
Week
No. of Complaints
1
3
2
6
3
4
4
12
5
2
6
9
This exercise contains only parts a, b, and c.
Part 2
a) The type of control chart that is best to monitor this process is
c minus chart ______
.
Part 3
b) Using z =
3,
the control chart limits for this process are (assume that the historical complaints rate is unknown):
UCLc
= ________ complaints per week (round your response to two decimal places).
The upper control limit is: ________
The lower control limit is: _________
The central limit is ___________
1.
An ad agency tracks the complaints, by week received, about the billboards in its city:
Week
No. of Complaints
1
8
2
4
3
11
4
16
5
8
6
9
This exercise contains only parts a, b, and c.
a) The type of control chart that is best to monitor this process is
c minus chartc−chart
.
b) Using z =
3,
the control chart limits for this process are (assume that the historical complaints rate is unknown):
UCLc
=?complaints per week (round your response to two decimal places).
LCLc
=?complaints per week (round your response to two decimal places).
Chapter 3 Solutions
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
Ch. 3.S - Prob. 1QCh. 3.S - Prob. 2QCh. 3.S - Prob. 3QCh. 3.S - Prob. 4QCh. 3.S - Prob. 5QCh. 3.S - Prob. 6QCh. 3.S - Prob. 7QCh. 3.S - The Great Lakes Company, a grocery store chain,...Ch. 3.S - Prob. 2PCh. 3.S - Prob. 3P
Ch. 3.S - The Fast Break Computer Company assembles personal...Ch. 3.S - Prob. 5PCh. 3 - Using Sampling and Statistics to Analyze...Ch. 3 - Prob. 2.1ASCCh. 3 - Prob. 3.1ASCCh. 3 - Prob. 4.1ASCCh. 3 - Prob. 5.1ASCCh. 3 - Prob. 1QCh. 3 - Prob. 2QCh. 3 - Prob. 3QCh. 3 - Prob. 4QCh. 3 - Prob. 5QCh. 3 - Prob. 6QCh. 3 - Prob. 7QCh. 3 - Prob. 8QCh. 3 - Prob. 9QCh. 3 - Prob. 10QCh. 3 - Prob. 11QCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7PCh. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 22PCh. 3 - Prob. 23PCh. 3 - Prob. 24PCh. 3 - Prob. 25PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 30PCh. 3 - Prob. 32PCh. 3 - Prob. 33PCh. 3 - Prob. 34PCh. 3 - Prob. 36PCh. 3 - Prob. 37PCh. 3 - Prob. 38PCh. 3 - Prob. 39PCh. 3 - Prob. 40PCh. 3 - Elon Corporation manufactures parts for an...Ch. 3 - Prob. 42PCh. 3 - Prob. 44PCh. 3 - Prob. 45PCh. 3 - Prob. 46PCh. 3 - Prob. 47PCh. 3 - Metropolitan General Hospital is a city-owned...Ch. 3 - Prob. 50PCh. 3 - Prob. 51PCh. 3 - The Shuler Motor Mile is a high-volume discount...Ch. 3 - Prob. 1.1CPCh. 3 - Prob. 2.1CPCh. 3 - Improving Service Time at Daves Burgers Daves...
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- You are an analyst for a company that produces parts for medical devices, and these parts must meet specifications required by your customer. You implement a process improvement to decrease the variation in diameter for one of the parts, and want to determine if the process improvement had any effect. What type of control chart would be most appropriate to determine if the process improvement did in fact reduce variation in the output of the process? Group of answer choices a X-bar b R c P d C e Cpkarrow_forwardResistors for electronic circuits are manufactured on a high-speed automated machine. The machine is set up to produce a large run of resistors of 1,000 ohms each. Use Exhibit 13.7. To set up the machine and to create a control chart to be used throughout the run, 15 samples were taken with four resistors in each sample. The complete list of samples and their measured values are as follows: Use three-sigma control limits. c. Determine the UCL and LCL for a X−X− chart. (Round your answers to 3 decimal places.) d. Determine the UCL and LCL for R-chart. (Leave no cells blank - be certain to enter "0" wherever required. Round your answers to 3 decimal places.)arrow_forwardAn insurance company samples claim forms for errors created by its employees as well as the amount of time it takes to process a claim. a. When the process is in control, the proportion of claims with an error is .033. A p chart has LCL = 0 and UCL = .068. Plot the following seven sample results: .035, .062, .055, .049, .058, .066, and .055. Comment on whether there might be concern about the quality of the process.arrow_forward
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