OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
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Chapter 3, Problem 44P
Summary Introduction
To draw: The process control chart.
Introduction
Improvement in process is achievable when any kind of defect or out of control situation is seeming in the process. The perfection of process is measured with the help of process control chart. On basis of process control chart, it is noted if the process shows some sample beyond the control limits, then it is assumed that some improvement is needed in the process.
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Designing an x -Chart Using the Process Standard DeviationThe Sunny Dale Bank monitors the time required to serve customers at the drive-through window because it is an important quality factor in competing with other banks in the city. After analyzing the data gathered in an extensive study of the window operation, bank management determined that the mean time to process a customer at the peak demand period is 5 minutes, with a standard deviation of 1.5 minutes. Management wants to monitor the mean time to process a customer by periodically using a sample size of six customers. Assume that the process variability is in statistical control. Design an x-chart that has a type I error of 5 percent. That is, set the control limits so that there is a 2.5 percent chance a sample result will fall below the LCL and a 2.5 percent chance that a sample result will fall above the UCL. After several weeks of sampling, two successive samples came in at 3.70 and 3.68 minutes, respectively. Is the…
com sells books, videos, DVDs, and CDs through its internet Web site. The company ships thousands of orders each day from seven national distribution centers. BooksCDs.com wants to monitor the quality of its distribution process, specifically the number of “problems” orders. A problem order is one that is delivered to a customer late (i.e., after five days), incorrect or incomplete. The company sampled 500 orders every other day for 20 samples and tracked them to final customer delivery. The results of which are as follows:
Sample
Numbers of Problems Orders
Sample
Numbers of Problems Orders
1
2
3
4
5
6
7
8
9
10
9
21
18
12
25
41
18
19
26
28
11
12
13
14
15
16
14
22
36
17
38
24
15
12
10
16
17
18
19
20
Construct an appropriate control chart for this process using 3-sigma limits and indicate if the process was out of control.
Show work, show how to do the computation
A machine at the Pacific Fruit Company fills boxes withraisins. The labeled weight of the boxes is 9 ounces. The
company wants to construct an R-chart to monitor the fill-ing process and make sure the box weights are in control.
The quality-control department for the company sampledfive boxes every two hours for three consecutive workingdays. The sample observations are as follows:
Construct an R-chart from these data with 3 control lim-its, plot the sample range values, and comment on process
control.
Samples Box Weights (oz)1 9.06 9.13 8.97 8.85 8.462 8.52 8.61 9.09 9.21 8.953 9.35 8.95 9.20 9.03 8.424 9.17 9.21 9.05 9.01 9.535 9.21 8.87 8.71 9.05 9.356 8.74 8.35 8.50 9.06 8.897 9.00 9.21 9.05 9.23 8.788 9.15 9.20 9.23 9.15 9.069 9.98 8.90 8.81 9.05 9.1310 9.03 9.10 9.26 9.46 8.4711 9.53 9.02 9.11 8.88 8.9212 8.95 9.10 9.00 9.06 8.95
Chapter 3 Solutions
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
Ch. 3.S - Prob. 1QCh. 3.S - Prob. 2QCh. 3.S - Prob. 3QCh. 3.S - Prob. 4QCh. 3.S - Prob. 5QCh. 3.S - Prob. 6QCh. 3.S - Prob. 7QCh. 3.S - The Great Lakes Company, a grocery store chain,...Ch. 3.S - Prob. 2PCh. 3.S - Prob. 3P
Ch. 3.S - The Fast Break Computer Company assembles personal...Ch. 3.S - Prob. 5PCh. 3 - Using Sampling and Statistics to Analyze...Ch. 3 - Prob. 2.1ASCCh. 3 - Prob. 3.1ASCCh. 3 - Prob. 4.1ASCCh. 3 - Prob. 5.1ASCCh. 3 - Prob. 1QCh. 3 - Prob. 2QCh. 3 - Prob. 3QCh. 3 - Prob. 4QCh. 3 - Prob. 5QCh. 3 - Prob. 6QCh. 3 - Prob. 7QCh. 3 - Prob. 8QCh. 3 - Prob. 9QCh. 3 - Prob. 10QCh. 3 - Prob. 11QCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7PCh. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 22PCh. 3 - Prob. 23PCh. 3 - Prob. 24PCh. 3 - Prob. 25PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 30PCh. 3 - Prob. 32PCh. 3 - Prob. 33PCh. 3 - Prob. 34PCh. 3 - Prob. 36PCh. 3 - Prob. 37PCh. 3 - Prob. 38PCh. 3 - Prob. 39PCh. 3 - Prob. 40PCh. 3 - Elon Corporation manufactures parts for an...Ch. 3 - Prob. 42PCh. 3 - Prob. 44PCh. 3 - Prob. 45PCh. 3 - Prob. 46PCh. 3 - Prob. 47PCh. 3 - Metropolitan General Hospital is a city-owned...Ch. 3 - Prob. 50PCh. 3 - Prob. 51PCh. 3 - The Shuler Motor Mile is a high-volume discount...Ch. 3 - Prob. 1.1CPCh. 3 - Prob. 2.1CPCh. 3 - Improving Service Time at Daves Burgers Daves...
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