OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 3, Problem 34P
Summary Introduction
To draw: The control chart and to determine if the process is under contro or not.
Introduction: Statistical process control is a statistical technique used to analyze the functioning of production process. It helps to determine the factors that leads to poor quality in the production process. It also determines the measures that has to be taken in order to correct the production process.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Thirty patients who check out of the Rock Creek County
Regional Hospital each week are asked to complete a ques-tionnaire about hospital service. Since patients do not feel
well when they are in the hospital, they typically are very
critical of the service. The number of patients who indi-cated dissatisfaction of any kind with the service for each
30-patient sample for a 16-week period is as follows:Construct a control chart to monitor customer satisfactionat the hospital using 3 limits and determine if the processis in control.
The chair of the operations management department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are in control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results
Instructor
Number of Failures
Prof. A
13
Prof. B
0
Prof. C
11
Prof. D
16
What is the estimate of the mean proportion of failures for these instructors?
Rosters Chicken advertises " lite" chicken with 30% fewer calories than standard chicken. When the process for "lite" chicken breast production is in control, the average chicken breast contains 420 calories, and the standard deviation in caloric content of the chicken breast population is 25 calories. Rosters wants to design an x-chart to monitor the caloric content of chicken breasts, where 25 chicken breasts would be chosen at random to form each sample.a) What are the lower and upper control limits for th.is chart if these limits are chosen to be four standard deviations from the target?b) What a re the limits with three standard deviations from the target?
Chapter 3 Solutions
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
Ch. 3.S - Prob. 1QCh. 3.S - Prob. 2QCh. 3.S - Prob. 3QCh. 3.S - Prob. 4QCh. 3.S - Prob. 5QCh. 3.S - Prob. 6QCh. 3.S - Prob. 7QCh. 3.S - The Great Lakes Company, a grocery store chain,...Ch. 3.S - Prob. 2PCh. 3.S - Prob. 3P
Ch. 3.S - The Fast Break Computer Company assembles personal...Ch. 3.S - Prob. 5PCh. 3 - Using Sampling and Statistics to Analyze...Ch. 3 - Prob. 2.1ASCCh. 3 - Prob. 3.1ASCCh. 3 - Prob. 4.1ASCCh. 3 - Prob. 5.1ASCCh. 3 - Prob. 1QCh. 3 - Prob. 2QCh. 3 - Prob. 3QCh. 3 - Prob. 4QCh. 3 - Prob. 5QCh. 3 - Prob. 6QCh. 3 - Prob. 7QCh. 3 - Prob. 8QCh. 3 - Prob. 9QCh. 3 - Prob. 10QCh. 3 - Prob. 11QCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7PCh. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 22PCh. 3 - Prob. 23PCh. 3 - Prob. 24PCh. 3 - Prob. 25PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 30PCh. 3 - Prob. 32PCh. 3 - Prob. 33PCh. 3 - Prob. 34PCh. 3 - Prob. 36PCh. 3 - Prob. 37PCh. 3 - Prob. 38PCh. 3 - Prob. 39PCh. 3 - Prob. 40PCh. 3 - Elon Corporation manufactures parts for an...Ch. 3 - Prob. 42PCh. 3 - Prob. 44PCh. 3 - Prob. 45PCh. 3 - Prob. 46PCh. 3 - Prob. 47PCh. 3 - Metropolitan General Hospital is a city-owned...Ch. 3 - Prob. 50PCh. 3 - Prob. 51PCh. 3 - The Shuler Motor Mile is a high-volume discount...Ch. 3 - Prob. 1.1CPCh. 3 - Prob. 2.1CPCh. 3 - Improving Service Time at Daves Burgers Daves...
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- One of the stages in the process of making denim cloth at the Southern Mills Company is to spin cotton yarn onto spindles for subsequent use in the weaving process. Occasionally the yarn breaks during the spinning process, and an operator ties it back together. Some number of breaks is considered normal; however, too many breaks may mean that the yarn is of poor quality. In order to monitor this process, the quality-control manager randomly selects a spinning machine each hour and checks the number of breaks during a 15-minute period. Following is a summary of the observations for the past 20 hours. Construct a c-chart using 3 limits for this process and indicate if the process was out of control at any time.arrow_forwardwhat types of error are attached in statistical process control? define and draw example. Sub: operation and supply chain managementarrow_forwardBlueMoon Bottlers has a bottle-filling process with a mean value of 64 ounces and a standard deviation of 8 ounces. Suppose the upper and lower specification limits are 71 and 57 ounces, respectively. What is the process capability index of this process? (Note: You MUST show every single step and detailed derivation for full credit)arrow_forward
- Designing an x -Chart Using the Process Standard DeviationThe Sunny Dale Bank monitors the time required to serve customers at the drive-through window because it is an important quality factor in competing with other banks in the city. After analyzing the data gathered in an extensive study of the window operation, bank management determined that the mean time to process a customer at the peak demand period is 5 minutes, with a standard deviation of 1.5 minutes. Management wants to monitor the mean time to process a customer by periodically using a sample size of six customers. Assume that the process variability is in statistical control. Design an x-chart that has a type I error of 5 percent. That is, set the control limits so that there is a 2.5 percent chance a sample result will fall below the LCL and a 2.5 percent chance that a sample result will fall above the UCL. After several weeks of sampling, two successive samples came in at 3.70 and 3.68 minutes, respectively. Is the…arrow_forwardThe Scottsdale fire department aims to respond to fire calls in 7 minutes or less, on average. Response times are normally distributed with a standard deviation of 1 minute 42 seconds. Would a sample of 18 fire calls with a mean response time of 7 minutes 21 seconds provide sufficient evidence to show that the goal is not being met at α = .01?arrow_forwardA fast-food company is preparing beef patties for their burgers. The lower specificationlimit for the burger is 240 grams and the upper specification limit is 260 grams. Thestandard deviation is 4 grams and the mean is 250 grams.What is the process capability index for the beef patty production?arrow_forward
- Resistors for electronic circuits are manufactured on a high-speed automated machine. The machine is set up to produce a large run of resistors of 1,000 ohms each. Use Exhibit 13.7. To set up the machine and to create a control chart to be used throughout the run, 15 samples were taken with four resistors in each sample. The complete list of samples and their measured values are as follows: Use three-sigma control limits. c. Determine the UCL and LCL for a X−X− chart. (Round your answers to 3 decimal places.) d. Determine the UCL and LCL for R-chart. (Leave no cells blank - be certain to enter "0" wherever required. Round your answers to 3 decimal places.)arrow_forwardA. Choudhury’s bowling ball factory in Illinois makes bowling balls of adult size and weight only. The standard devia-tion in the weight of a bowling ball produced at the factory is known to be 0.12 pounds. Each day for 24 days, the averageweight, in pounds, of nine of the bowling balls produced that dayhas been assessed as follows: a) Establish a control chart for monitoring the average weights of the bowling balls in which the upper and lower control lim-its are each two standard deviations from the mean. What are the values of the control limits?b) If three standard deviations are used in the chart, how do thesevalues change? Why?arrow_forwardA Quality Analyst wants to construct a control chart for determining whether three machines, all producing the same product, are under control with regard to a particular quality variable. Accordingly, he sampled four units of output from each machine, with the following results : Machine #1 measurements [14, 13, 24, 22]; Machine #2 measurements [ 14, 19, 23, 14]; Machine #3 measurements [ 14, 16, 13, 16]. Using the factors for three sigma control limits, what are x-bar chart upper and lower control limits? a. 24.65and 9.013 b. 22.43and 11.24 c. 18.9and 14.76 d. 39.83and -6.167arrow_forward
- The specifications for a gasket that installs between two engine parts calls for a thickness of 6.0 mm ± .2 mm. The standard deviation of the process is estimated to be 0.05 mm. The process is known to operate at a mean thickness of 6.1 mm What are the upper and lower specification limits for the gasket? What are the Cp and Cpk values for this process? Is this process capable of producing the desired part?arrow_forwardA Quality Analyst wants to construct a control chart for determining whether three machines, all producing the same product, are under control with regard to a particular quality variable. Accordingly, he sampled four units of output from each machine, with the following results: For upper and lower control limits of 23.29 and 16.71, which machine(s), if any, appear(s) to have an out-of-control process mean?arrow_forwardA machine at the Pacific Fruit Company fills boxes withraisins. The labeled weight of the boxes is 9 ounces. The company wants to construct an R-chart to monitor the fill-ing process and make sure the box weights are in control. The quality-control department for the company sampledfive boxes every two hours for three consecutive workingdays. The sample observations are as follows: Construct an R-chart from these data with 3 control lim-its, plot the sample range values, and comment on process control. Samples Box Weights (oz)1 9.06 9.13 8.97 8.85 8.462 8.52 8.61 9.09 9.21 8.953 9.35 8.95 9.20 9.03 8.424 9.17 9.21 9.05 9.01 9.535 9.21 8.87 8.71 9.05 9.356 8.74 8.35 8.50 9.06 8.897 9.00 9.21 9.05 9.23 8.788 9.15 9.20 9.23 9.15 9.069 9.98 8.90 8.81 9.05 9.1310 9.03 9.10 9.26 9.46 8.4711 9.53 9.02 9.11 8.88 8.9212 8.95 9.10 9.00 9.06 8.95arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.