OPERATIONS AND SUPPLY CHAIN MANAGEMENT
9th Edition
ISBN: 9781119448037
Author: Russell
Publisher: WILEY
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Chapter 3, Problem 13P
Summary Introduction
To construct: A p-chart and determine whether the process is in control or not?
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C-Spec, Inc., is attempting to determine whether an existing machine is capable of milling an engine part that has a key specification of 4 ± .003 inches. After a trial run on this machine, C-Spec has determined that the machine has a sample mean of 4.001 inches witha standard deviation of .002 inch. (Answer in Appendix D)a. Calculate the Cpk for this machine.b. Should C-Spec use this machine to produce this part? Why?
A process screens a certain type of potash granule, resulting in a mean diameter of 0.067 cm and a standard deviation of 0.004 cm. The allowable variation in granule diameter is from 0.048cm to 0.087cm. Is the process capable?
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Designing an x -Chart Using the Process Standard DeviationThe Sunny Dale Bank monitors the time required to serve customers at the drive-through window because it is an important quality factor in competing with other banks in the city. After analyzing the data gathered in an extensive study of the window operation, bank management determined that the mean time to process a customer at the peak demand period is 5 minutes, with a standard deviation of 1.5 minutes. Management wants to monitor the mean time to process a customer by periodically using a sample size of six customers. Assume that the process variability is in statistical control. Design an x-chart that has a type I error of 5 percent. That is, set the control limits so that there is a 2.5 percent chance a sample result will fall below the LCL and a 2.5 percent chance that a sample result will fall above the UCL. After several weeks of sampling, two successive samples came in at 3.70 and 3.68 minutes, respectively. Is the…
Chapter 3 Solutions
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
Ch. 3.S - Prob. 1QCh. 3.S - Prob. 2QCh. 3.S - Prob. 3QCh. 3.S - Prob. 4QCh. 3.S - Prob. 5QCh. 3.S - Prob. 6QCh. 3.S - Prob. 7QCh. 3.S - The Great Lakes Company, a grocery store chain,...Ch. 3.S - Prob. 2PCh. 3.S - Prob. 3P
Ch. 3.S - The Fast Break Computer Company assembles personal...Ch. 3.S - Prob. 5PCh. 3 - Using Sampling and Statistics to Analyze...Ch. 3 - Prob. 2.1ASCCh. 3 - Prob. 3.1ASCCh. 3 - Prob. 4.1ASCCh. 3 - Prob. 5.1ASCCh. 3 - Prob. 1QCh. 3 - Prob. 2QCh. 3 - Prob. 3QCh. 3 - Prob. 4QCh. 3 - Prob. 5QCh. 3 - Prob. 6QCh. 3 - Prob. 7QCh. 3 - Prob. 8QCh. 3 - Prob. 9QCh. 3 - Prob. 10QCh. 3 - Prob. 11QCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7PCh. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 22PCh. 3 - Prob. 23PCh. 3 - Prob. 24PCh. 3 - Prob. 25PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 30PCh. 3 - Prob. 32PCh. 3 - Prob. 33PCh. 3 - Prob. 34PCh. 3 - Prob. 36PCh. 3 - Prob. 37PCh. 3 - Prob. 38PCh. 3 - Prob. 39PCh. 3 - Prob. 40PCh. 3 - Elon Corporation manufactures parts for an...Ch. 3 - Prob. 42PCh. 3 - Prob. 44PCh. 3 - Prob. 45PCh. 3 - Prob. 46PCh. 3 - Prob. 47PCh. 3 - Metropolitan General Hospital is a city-owned...Ch. 3 - Prob. 50PCh. 3 - Prob. 51PCh. 3 - The Shuler Motor Mile is a high-volume discount...Ch. 3 - Prob. 1.1CPCh. 3 - Prob. 2.1CPCh. 3 - Improving Service Time at Daves Burgers Daves...
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- AccuSound Corporation manufactures printed circuits for stereo amplifiers. A common product defect is a “drift” caused by failure to maintain precise heat levels during the production process. Rejects from the 100 percent testing program can be reworked to acceptable levels if the defect is drift. However, in a recent analysis of customer complaints, Marie Allen, the assistant controller, and the quality control engineer determined that normal rework does not bring the circuits up to standard. Sampling showed that about half of the reworked circuits will fail after extended amplifier operation. The incidence of failure in the reworked circuits is projected to be about 10 percent over five years. Unfortunately, there is no way to determine which reworked circuits will fail, because testing will not detect the problem. The rework process could be changed to correct the problem, but the cost-benefit analysis for the suggested change indicates that it is not economically feasible.…arrow_forwardAt Gleditsia Triacanthos Company, a certain manufactured part is deemed acceptable if its length is between 12.45 to 12.55 inches. The process is normally distributed with an average of 12.49 inches and a standard deviation of 0.014 inches. a) is the process capable of meeting specifications? b) Does the process meet specifications?arrow_forward4. C-Spec, Inc., is attempting to determine whether an existing machine is capable of milling an engine part that has a key specification of 4 ± 0.003 inches. After a trial run on this machine, C-Spec has determined that the machine has a sample mean of 4.001 inches with a standard deviation of 0.002 inch. a. Calculate the capability ratio for this machine. b. Calculate the capability index for this machine c. Should C-Spec use this machine to produce this part? d. Explain why? e. Show computationarrow_forward
- The National Bank of Warwick is concerned with com-plaints from customers about its drive-through window op-eration. Customers complain that it sometimes takes too long to be served and since there are often cars in front and back of a customer, they cannot leave if the service is tak-ing a long time. To correct this problem the bank installed an intercom system so the drive-through window teller cancall for assistance if the line backs up or a customer has an unusually long transaction. The bank’s objective is an aver-age customer’s waiting and service time of approximately 3 minutes. The bank’s operations manager wants to moni-tor the new drive-through window system with SPC. The manager has timed five customers’ waiting and servicetimes at random for 12 days as follows:Develop an -chart to be used in conjunction with anR-chart to monitor this drive-through window process andindicate if the process is in control using these charts. Observation Times (min)Sample 1 2 3 4 51 3.05 6.27…arrow_forwardC-Spec, Incorporated is attempting to determine whether an existing machine is capable of milling an engine part that has a key specification of 4 ± 0.003 inch. After a trial run on this machine, C-Spec has determined that the machine has a sample mean of 4.001 inches with a standard deviation of 0.002 inch. Calculate the capability index ( Cpk��� ) for this machine. Note: Round your answer to 3 decimal places. Should C-Spec use this machine to produce this part? multiple choice Yes Noarrow_forwardAt Webster Chemical Company, lumps in the caulking compound could cause difficulties in dispensing a smooth bead from the tube. Even when the process is in control, an average of four lumps per tube of caulk will remain. Testing for the presence of lumps destroys the product, so an analyst takes random samples. The following results are obtained: Tube No. Lumps Tube No. Lumps Tube No. Lumps 1 6 5 6 9 5 2 5 6 4 10 0 3 0 7 1 11 9 4 4 8 6 12 2 Determine the c-chart two-sigma upper and lower control limits for this process. Is the process in statistical control?arrow_forward
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- You are a food specialist in a company that specializes inrefrigerated delicacies, and one of your brands requires beingmaintained at a temperature of 5°C. You determine averagewater activity (aw) at this temperature to be 0.2. One day, you are informed that the cooling systems onone of the delivery trucks carrying your company’s productsmalfunctioned while en route to its destination and it would notbe fixed until the next delivery. The driver has informed you thatthe temperature in the delivery bay of the truck is averaging55°C. You estimate a heat of sorption (Q) of 19 kJ/mol. Calculate the water activity of the brand at this elevatedtemperature and comment on it’s integrity. Should the deliverystill push through? Or should the products be recalled anddisposedarrow_forwardC-Spec, Inc., is attempting to determine whether an existing machine is capable of milling an engine part that has a key specification of 5 ± 0.006 inches. After a trial run on this machine, C-Spec has determined that the machine has a sample mean of 5.001 inches with a standard deviation of 0.005 inch. Calculate the Cpk for this machine. (Round your answer to 3 decimal places.)arrow_forwardA scatter diagram is useful to determine if a relationship exists between two variables.TrueORFalsearrow_forward
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