Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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Chapter 4, Problem 4.2DQ
Summary Introduction

To discuss:  The difference between marketing intelligence and marketing research

Marketing intelligence:

It helps to generate information relevant to markets. They gather and study market information for making decisions

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I need help with market research between Uber and Lyft
Prepare a marketing audit covering the following topics which should be presented to the board of Directors. The strategic marketing audit must consider current and likely future challenges for the chosen organization and include the flowing tools.• Macro environment Analysis - PESTEEL• Situational Analysis - SOWT/ TOWS matrix. Key issues, CSF’s• Micro environment analysis - Porters 5 forces, stakeholder analysis, competitor analysis• Internal environment analysis - Cultural web, McKenzie’s 7 S’s, Portfolio Analysis tools, value chain analysis, brand analysis, core competencies
Questions:1. Elaborate on Intuit’s use of customer research. Why did it work so well for the company?2. Could anything go wrong for Intuit now that it has beaten out Microsoft? Why or why not?3. How should Intuit gauge the results of its research among younger consumers with mobile devices?
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