Chapter 8, Problem 8.14CS8

Explanation of Solution

Social media in value chain activities:

The social media contributes to the five primary value chain activities and also human resources support activity. They are:

• Sales and marking s
• Customer service
• Inbound and outbound logistics
• Manufacturing and operations
• Human resources

Activities pertain to the Chamber of Commerce:

• All the activities in value chain are important to attract more peoples to the Sedona city and they are linked to the Chamber of Commerce, since one of their main points is to attract and reach economic growth...