The customer impatience behavior witnessed at the campus coffee house, where two people came and left the coffee house without joining the line of at least 15 people to order at the counter. Introduction: Customers show different behavior or attitude in a queuing system. In general, depending upon the patience level of the customer there are three different kinds of customer behavior in a queuing system.

Question

Want to see the full answer?

Answer 1

Question

Chapter 5, Problem 6P

Summary Introduction

To determine: The customer impatience behavior witnessed at the campus coffee house, where two people came and left the coffee house without joining the line of at least 15 people to order at the counter.

Introduction:

Customers show different behavior or attitude in a queuing system. In general, depending upon the patience level of the customer there are three different kinds of customer behavior in a queuing system.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

The wheat harvesting season in the American Midwest is short, and farmers deliver their truckloads of wheat to a giant central storage bin within a 2-week span. Because of this, wheat-filled trucks waiting to unload and return to the fields have been known to back up for a block at the receiving bin. The central bin is owned cooperatively, and it is to every farmer’s benefit to make the unloading/storage process as efficient as possible. The cost of grain deterioration caused by unloading delays and the cost of truck rental and idle driver time are significant concerns to the cooperative members. Although farmers have difficulty quantifying crop damage, it is easy to assign a waiting and unloading cost for truck and driver of $18 per hour. During the 2-week harvest season, the storage bin is open and operated 16 hours per day, 7 days per week, and can unload 35 trucks per hour according to an exponential distribution. Full trucks arrive all day long (during the hours the bin is open)…

The wheat harvesting season in the American Midwest is short, and farmers deliver their truckloads of wheat to a giant central storage bin within a 2-week span. Because of this, wheat-filled trucks waiting to unload and return to the fields have been known to back up for a block at the receiving bin. The central bin is owned cooperatively, and it is to every farmer's benefit to make the unloading/storage process as efficient as possible. The cost of grain deterioration caused by unloading delays and the cost of truck rental and idle driver time are significant concerns to the cooperative members. Although farmers have difficulty quantifying crop damage, it is easy to assign a waiting and unloading cost for truck and driver of $17 per hour. During the 2-week harvest season, the storage bin is open and operated 16 hours per day, 7 days per week, and can unload 34 trucks per hour according to a negative exponential distribution. Full trucks arrive all day long (during the…

An ice cream truck is parked at a local beach and customers queue up to buy icecreams at a rate of one per minute. The arrival pattern of people buying ice cream isessentially random. It takes 40 seconds on average to serve a customer ice cream, witha standard deviation of 20 seconds. Find the following expected measures of performance for this system: the expected time in the queue for ice cream, the expected totaltime to get an ice cream, and the expected number of customers waiting for ice cream.