Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
bartleby

Concept explainers

Question
Book Icon
Chapter 5, Problem 29P
Summary Introduction

Interpretation: The average length of this service.

Concept introduction: The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in an FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further, if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise, it tends to be too variable of a distribution.

Blurred answer
Students have asked these similar questions
If the restaurant runs a sale and the customer arrival rate increases by 20 percent how would this change the total time expected to serve a customer? How would this change the average number of cars in the drive-thru line?
The office has a single line for customers waiting for the next available clerk. There are two clerks who work at the same rate. On average customers arrive every 8 minutes and the average service rate is 5 per hour for each of the two clerks. The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution. b.) What proportion of time are both clerks idle? c.) Counting each person being served and the people in line, on average, how many customers would be in this system?
A post office has a single line for customers waiting for the next available postal clerk. There are two postal clerks who work at the same rate. The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution. The average arrival rate is three per minute and the average service rate is two per minute for each of the two clerks. How long does the average person spend waiting for a clerk?      1.143 minutes     3.429 minutes     1.929 minutes     0.643 minute
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
Recommended textbooks for you
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,