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All Textbook Solutions for Information Technology Project Management
Why is there a new or renewed interest in the field of project management?2DQWhat is project management? Briefly describe the project management framework, providing examples of stakeholders, knowledge areas, tools and techniques, and project success factors.
What is a program? What is a project portfolio? Discuss the relationship between projects, programs, and portfolio management and the contributions that each makes to enterprise success.What is the role of the project manager? What are suggested skills for all project managers and for IT project managers? Why is leadership so important for project managers? How is the job market for IT project managers?Briefly describe some key events in the history of project management. What role do the Project Management Institute and other professional societies play in helping the profession?
7DQDiscuss ethical decisions that project managers often face. Do you think a professional code of ethics makes it easier to work in an ethical manner?1QQ2QQ3QQ4QQ5QQ_____ is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. a. Project management b. Program management c. Project portfolio management d. Requirements management7QQSeveral application development projects done for the same functional group might best be managed as part of a _____.
a. portfolio
b. program
c. investment
d. collaborative
9QQ10QQRead at least two of the first five references cited in this chapter with statistics about the importance of IT and project management. Create a short paper or presentation summarizing which information is most interesting and intriguing to you and why.
2E3E4E5EResearch articles and tools on project portfolio management. Summarize the advantages of performing project portfolio management as well as challenges.7EResearch information about PMP® and CAPM® certifications. Find at least two articles on this topic. What are benefits of certification in general? Do you think it is worthwhile for most project managers to get certified? Is it something you would consider? Write a paper summarizing your findings and opinions.
Review PMI’s Code of Ethics and Professional Conduct. Find and summarize two articles related to ethics in project management.
What does it mean to take a systems view of a project? How does taking this view apply to project management?Explain the four frames of organizations. How can they help project managers understand the organizational context for their projects?
3DQDescribe how organizational culture is related to project management. What type of culture promotes a strong project environment?
Discuss the importance of top management commitment and the development of standards for successful project management. Provide examples to illustrate the importance of these items based on your experience on any type of project.What are the phases in a traditional project life cycle? How does a project life cycle differ from a product life cycle? Why does a project manager need to understand both?
7DQDefine globalization, outsourcing, virtual teams, and agile project management, and describe how these trends are changing IT project management.1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQ1E2ESearch the Internet for two interesting articles about software development life cycles, including agile development. Review the website www.agilealliance.org. What do these sources say about project management? Write a summary of your findings and opinions on this topic, and cite your references.4E5EResearch the trend of using virtual teams. Review the information on team role theory from www.belbin.com and other related sources. Write a summary of your findings, and cite at least three references. Also include any personal experience and your opinion on the topic. For example, what role(s) would you prefer to play on a team? Do you like working on virtual teams? If you have not yet worked on one, how do you think it would be different from working on a face-to-face team?7E8E9EBriefly describe what happens in each of the five project management process groups (initiating, planning, executing, monitoring and controlling, and closing). What types of activities occur before initiating a project?Approximately how much time do good project managers spend on each process group, and why?Why do organizations need to tailor project management concepts, such as those found in the PMBOK Guide, to create their own methodologies?4DQWhat are some of the typical challenges project teams face during each of the five process groups? You can frame your discussion based on a project described in one of the feature boxes in this chapter (e.g., the What Went Right? or What Went Wrong? feature). You can also frame your discussion on one of PMI’s Project of the Year Award winners or on a well-known project failure like the Denver International Airport baggage handling system.
6DQ1QQ____________ processes include coordinating people and other resources to carry out project plans and create the products, services, or results of the project or phase. a. Initiating b. Planning c. Executing d. Monitoring and controlling e. Closing3QQ4QQ5QQA work breakdown structure, project schedule, and cost estimates are outputs of the ____________ process.
initiating
planning
executing
monitoring and controlling
closing
7QQ____________ involves measuring progress toward project objectives and taking corrective actions.
Initiating
Planning
Executing
Monitoring and controlling
Closing
Which of the following is not a typical reason that project teams would use a predictive approach versus an agile approach to managing a project?
The project has unclear up-front requirements.
The project team is inexperienced and dispersed.
Large risks are involved.
The completion date is fairly rigid.
Many people use ____________ to have a standard format for preparing various project management documents.
methodologies
templates
project management software
standards
Research a project management method, such as PRINCE2, Agile, RUP, or Six Sigma, and how organizations use it, citing at least two references. Why do you think organizations spend time and money tailoring a methodology to their environment? Write a summary of your findings and your opinion on the topic.
Read the “ResNet Case Study,” which is available from the Companion website for this text under Chapter 3. This real case study about Northwest Airlines’ reservation system illustrates another application of the project management process groups. Write a paper summarizing the main outputs produced during each project process group in this case. Also, include your opinion of whether Peeter Kivestu was an effective project manager. If you prefer, find another well-documented project and summarize it instead.
Review the sample documents provided for JWD Consulting to answer the following questions. What was the success criteria for this project? What was the estimated discounted life cycle ROI? Describe three key product-related deliverables. What were the top three risks? Did the project meet scope, time, and cost goals? When were the shippable products completed using the predictive approach and agile approach?5E6E7E8E9EDescribe project integration management. How does it relate to the project life cycle, stakeholders, and the other project management knowledge areas?
2DQSummarize key work involved in each of the six processes of project integration management.
4DQDiscuss the importance of following a well-integrated change control process on IT projects. What consequences can result from not following these best practices? What types of change control would be appropriate for small IT projects? What types of change control would be appropriate for large ones?Which of the following processes is not part of project integration management? a. Developing the project business case b. Developing the project charter c. Developing the project management plan d. Closing the project or phase2QQ3QQA new government law requires an organization to report data in a new way. Which of the following categories would include a new information system project to provide this data?
Problem
Opportunity
Directive
Regulation
5QQ6QQ7QQ8QQ9QQWhat tool and technique is used for all processes of project integration management? a. Project management software b. Templates c. Expert judgment d. All of the aboveWrite a short paper based on the chapters opening case. Answer the following questions: a. What do you think the real problem was in this case? b. Does the case present a realistic scenario? Why or why not? c. Was Nick Carson a good project manager? Why or why not? d. What should top management have done to help Nick? e. What could Nick have done to be a better project manager?2E3E4E5E6E7E8ERead the report “2015 Pulse of the Profession®: Capturing the Value of Project Management” by PMI, mentioned in the What Went Right feature. Summarize key points in this study and your opinion of it. Describe some specific steps organizations can take to provide a supportive culture for project management.
10E1T2T3T4T6TWhat is involved in project scope management, and why is good project scope management so important on IT projects?2DQ3DQ4DQ5DQ6DQWhy do you need a good WBS to use project management software? What other types of software can you use to assist in project scope management?8DQ1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQYou are working on a project to develop a new or enhanced system to help people at your college, university, or organization to find jobs. The system must be tailored to your student or work population and be very easy to use. Write a short paper describing how you would collect requirements for this system, and include at least five requirements in a requirements traceability matrix.Read the report cited in the chapter called PMIs Pulse of the Profession: Requirements ManagementA Core Competency for Project and Program Success. Find one or two other reports on requirements management written in the past year. Summarize the findings of the reports and your opinion on the topic.3E4E5E6E7E8E1RC1T2T3T4T5TWhy do you think schedule issues often cause the most conflicts on projects?2DQ3DQ4DQ5DQ6DQ7DQ8DQ9DQ10DQ1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQ1E2E3E4E5E6E7E8E9E10E11E1RC1TIdentify at least five milestones for the Global Treps Project. Write a short paper describing each milestone using the SMART criteria. Discuss how determining the details of these milestones might add activities or tasks to the Gantt chart. Remember that milestones normally have no duration, so you must have tasks that will lead to completing them.3T1DQ2DQ3DQ4DQ5DQ6DQWhat is project portfolio management? Can project managers use it with earned value management?8DQ9DQ1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQ1E2E3E4E5E6E1RC1T2T3T1DQWhat are the main processes in project quality management?3DQHow do functionality, system outputs, performance, reliability, and maintainability requirements affect quality planning?5DQ6DQ7DQ8DQDiscuss three suggestions for improving IT project quality that were not made in this chapter.10DQ11DQ1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQ1E2E3E4EReview the information in this chapter about Six Sigma principles and Six Sigma organizations. Brainstorm ideas for a potential Six Sigma project that could improve quality on your campus, at your workplace, or in your community. Write a short paper describing one project idea and explain why it would be a Six Sigma project. Review and discuss how you could use the DMAIC process on this project.6E7E1RC1T2T3T1DQ2DQ3DQ4DQ5DQ6DQ7DQ8DQ9DQ10DQ1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQ1E2E3E4E5E6E7E8E9E1RC2RC3RC1DQ2DQ3DQ4DQ5DQ6DQ7DQ8DQ9DQ1QQ2QQ3QQ4QQ5QQ6QQ7QQ8QQ9QQ10QQ1E2E3E4E5E6E7E8E9E1RC2RC3RC4RC